Onboarding Manager, Delivery Hub

hace 3 semanas


Sevilla, Sevilla, España Mygwork A tiempo completo

About Mygwork

Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We are committed to providing a welcoming and supportive environment for all our employees.

Job Summary

We are seeking a highly organized and dynamic Onboarding Manager to join our Last-Mile Delivery team. As an Onboarding Manager, you will be responsible for overseeing the end-to-end administrative onboarding process of partners that join our Hub Delivery platform.

Key Responsibilities

  • Oversee the administrative onboarding process of partners, from application to launch.
  • Monitor partner progress through the vetting and onboarding funnel.
  • Work closely with Business Development Managers and Account Managers to ensure effective communication on partner pipeline and target achievement.
  • Report pipeline status to internal stakeholders to provide visibility on partner launch readiness.
  • Design processes and mechanisms to increase efficiency of each stage of partner vetting and onboarding.
  • Partner with internal teams to facilitate solutions on behalf of our partners to improve their experience.
  • Design ways to automate vetting and processes and funnel management.

Requirements

  • A degree in a relevant field.
  • Relevant experience in Sales/Business Development or Account Management roles.
  • Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
  • Relevant experience in communicating with a wide range of stakeholders, including peers, cross-functional teams, and leadership.
  • Relevant experience in connecting with partners and building relationships.
  • Advanced proficiency in written and verbal Spanish and English.

Preferred Qualifications

  • Relevant experience working with CRM tools (Salesforce) to manage pipeline, build customized reporting, and provide routine performance updates.
  • Relevant experience in meeting deadlines, managing multiple priorities, and working independently in an ambiguous and fast-paced environment.

What We Offer

As an equal opportunities employer, we believe that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build.

Protecting your privacy and the security of your data is a top priority for us. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.



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