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Customer Service Representative in Luxury Automotive

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo
About Blu Selection

We are a leading recruitment agency specializing in placing top talent in the luxury industry.

About the Role

We are seeking a highly skilled Customer Service Representative to join our client's team in Barcelona. As a Customer Service Representative, you will be the first point of contact for customers, providing them with exceptional service and support.

Key Responsibilities
  • Provide professional and empathetic customer service, resolving issues and maintaining a positive relationship with customers.
  • Contribute to the growth and development of the Customer Interaction Center, bringing fresh ideas and perspectives.
  • Utilize excellent communication skills to understand customer needs and provide tailored solutions.
  • Ensure that every customer interaction reflects the company's high standards of quality and service.
Requirements
  • Native level of Polish with a proficient level of English.
  • Previous experience in luxury customer service or the hotel industry.
  • Already based in Barcelona.
  • Excellent verbal and written communication skills.
  • Able to quickly understand customer needs and empathize with them.
  • Structured and well-organized way of working.
  • Experience working in the automotive industry is a plus.
What We Offer
  • Competitive salary.
  • Possibility to partially work from home after the initial training months.
  • Dynamic and inclusive work environment.