Travel Planner

hace 1 mes


Madrid, Madrid, España Spaintop A tiempo completo

Job Summary:
As a Reservations Agent at Spaintop, you will be responsible for planning and organizing leisure trips for individuals, families, or groups. This includes coordinating hotels, flights, transport, and leisure and cultural activities. You will also be responsible for issuing air tickets, hotel reservations, and entrances directly with suppliers or through specialized reservation systems. Additionally, you will plan a detailed travel itinerary according to the client's preferences, quoting the requested services and carrying out all the operations of the trip until the end of it, solving any incident that may occur.

Key Responsibilities:
• Plan and organize leisure trips for individuals, families, or groups
• Coordinate hotels, flights, transport, and leisure and cultural activities
• Issue air tickets, hotel reservations, and entrances directly with suppliers or through specialized reservation systems
• Plan a detailed travel itinerary according to the client's preferences
• Quote the requested services and carry out all the operations of the trip until the end of it

Requirements:
• Degree in Travel or Tourism Agencies or studying the last year of the specialty
• Very high level of oral and written English (minimum C1 level)
• Knowledge of basic computer programs: email, internet, spreadsheets, databases, etc.

Profile:
• Communicative person: communicate clearly orally and in writing with the client
• Person with the ability to work in a team
• Organized person: planning of itineraries and carrying out simultaneous tasks in a fast and efficient way
• Person with empathy, initiative, and responsiveness in conflict resolution
• Person with enthusiasm, commitment, and desire to learn and develop in the world of travel agencies


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