Order Fulfillment Associate

hace 5 días


Madrid, Madrid, España Sagan A tiempo completo
About Sagan

Sagan is a pioneering membership community for top executives, founders, and CEOs seeking to unlock the full potential of international talent.

Job Overview

We are looking for an exceptional Customer Service and Order Processing Specialist to deliver outstanding customer experiences and drive order fulfillment excellence. As a key member of our team, you will be responsible for providing seamless support to our clients, ensuring timely shipment and delivery of orders, and maintaining accurate records.

Key Responsibilities
  • Respond promptly to customer inquiries via phone, email, and live chat, resolving issues efficiently and effectively.
  • Process orders with precision, ensuring accurate and timely shipment and delivery.
  • Update customer accounts and manage order documentation with attention to detail.
  • Collaborate with warehouse and logistics teams to optimize order fulfillment and minimize delays.
Requirements
  • High school diploma or equivalent; college degree preferred.
  • Proven experience in customer service and order processing roles.
  • Familiarity with CRM and order management systems.
  • Exceptional communication, interpersonal, and organizational skills.
  • Proficiency in Microsoft Office Suite and relevant software.
What We Offer
  • A competitive salary range: $40,000 - $60,000 per annum.
  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a talented team and contribute to the success of our mission-driven organization.
About You

If you are a customer-centric individual with a passion for delivering exceptional service, we encourage you to apply. As a successful Order Fulfillment Associate, you will possess a strong attention to detail, excellent communication skills, and the ability to work collaboratively as part of a team.



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