Digital Solutions Coordinator

hace 1 semana


Madrid, Madrid, España Infotree Global Solutions A tiempo completo
Job Description

We are seeking a skilled Digital Solutions Coordinator to join our team at Infotree Global Solutions in Germany.

Estimated Salary: €45,000 - €60,000 per year

About the Role

This is a 12-month contract opportunity that will see you working closely with our Professional Services Sales and Delivery teams in EMEA. As a Digital Solutions Coordinator, you will be responsible for supporting the Resource Management Office (RMO) and Contract Operations duties.

Your time will be divided between RMO and Contract Operations, with flexibility to adapt to peaks in demand. You will work in close partnership with other functions, including Revenue Operations, Deal Assurance, Deal Desk, Legal, Credit and Order Management, and the Vendor Management Office.

The RMO is responsible for staffing professional services engagements, building high-performing teams who can deliver successful outcomes for our customers. We aim to achieve high levels of utilisation and support our consultants develop their skills and careers.

Main Responsibilities
  • Work in partnership with Sales and Delivery colleagues to develop a mid to long-term view of pipeline demand for Professional Services
  • Ensure high-quality resource requests are raised in a timely fashion
  • Support Sales and Delivery colleagues in their day-to-day tasks using our Employee Resource Planning tool, Microsoft Dynamics
  • Become a subject matter expert and proactively share knowledge
  • Vendor management – onboarding and offboarding of vendor resources, raising governance of purchase orders, and ensuring all related activities are executed in line with our standards
  • Produce weekly reports on topics related to RMO operation, including availability, lead times, open requests, and other KPIs
  • Contract Operations responsibilities include preparing and processing contract amendments relating to Professional Services contracts, acting as the first point of contact for change order requests, coordinating internal alignment, communicating with stakeholders, and monitoring and reporting change order status
Requirements

To be successful in this role, you will need:

  • Excellent communication skills – written and verbal
  • Highly organised with the ability to balance cyclical work with ad hoc, short-notice demands
  • Detail oriented with strong analytical and problem-solving skills
  • Able to work without direct supervision – self-starter attitude required
  • Microsoft 365 applications proficiency, especially Microsoft Excel (with expertise in Pivots and vLookup)
  • Fluent in English; German language skills are highly desirable
Desirable Skills

The ideal candidate will also have experience with:

  • Employee Resource Planning (ERP) software, ideally Microsoft Dynamics
  • Salesforce
  • PowerBI
  • Atlassian JIRA

Location: Germany
Duration: 12 months
Type of contract: CoE



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