Sales Associate

hace 3 semanas


Sevilla, Sevilla, España Under Armour A tiempo completo

En Under Armour, nuestra misión es ayudarte a ser mejor. Nuestro compromiso con la innovación está en el corazón de todo lo que hacemos, no solo para nuestros atletas, sino también para nuestros colegas de trabajo. Como organización global, nuestros equipos alrededor del mundo están empujando los límites y pensando más allá de lo que se espera. Unidos por nuestros valores, nuestros colegas de trabajo están centrados en nuestra visión de inspirarte con soluciones de rendimiento que nunca supiste que necesitabas pero que no puedes imaginarte vivir sin.

Resumen de la posición

Como Asociado de Ventas, contribuirás al logro de los objetivos de ventas y rentabilidad de la tienda manteniendo la excelencia operativa y de ventas, ofreciendo una experiencia al cliente convincente y única de Under Armour.

Deberes y responsabilidades esenciales

Los deberes y responsabilidades esenciales incluyen:

  • Ser ejemplo de servicio al cliente y experiencia del cliente en la tienda
  • Mantener todos los estándares que cubren el producto y la sala de ventas
  • Mantenerse al día en el conocimiento del producto y las historias de la marca UA mediante la participación activa en todas las sesiones de formación: ser un embajador de la marca
  • Asegurar el cumplimiento de todas las políticas y procedimientos de UA
  • Brindar comentarios oportunos y constructivos al Gerente de la Tienda y al Asistente Gerente de la Tienda en todas las facetas de las operaciones de la tienda
  • Cumplir y superar todos los objetivos y métricas de rendimiento individuales y de equipo establecidos
  • Mostrar una actitud profesional y positiva y poseer habilidades interpersonales excepcionales

Requisitos de conocimientos, habilidades y capacidades

Para realizar el trabajo con éxito, una persona debe demostrar las siguientes competencias:

  • Resolución de problemas: identifica y resuelve problemas de manera oportuna; recopila y analiza información con destreza; desarrolla soluciones alternativas; funciona bien en situaciones de resolución de problemas en grupo; usa la razón incluso cuando se trata de temas emocionales
  • Servicio al cliente: gestiona situaciones difíciles o emocionales con clientes; responde rápidamente a las necesidades del cliente; solicita comentarios de los clientes para mejorar el servicio; responde a solicitudes de servicio y asistencia; cumple compromisos
  • Habilidades interpersonales: se enfoca en resolver conflictos, no en culpar; mantiene la confidencialidad; permanece abierto a las ideas de los demás e prueba cosas nuevas
  • Comunicación oral: habla clara y persuasiva en situaciones positivas o negativas; escucha y obtiene aclaraciones; responde bien a las preguntas; demuestra habilidades de presentación en grupo; participa en reuniones
  • Trabajo en equipo: equilibra las responsabilidades individuales y del equipo; demuestra objetividad y está abierto a las opiniones de los demás; da y sabe recibir feedback; contribuye a construir un espíritu de equipo positivo; pone el éxito del equipo por encima de los propios intereses; es capaz de fortalecer la
  • educación y/o experiencia

Educación y/o experiencia

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