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Operational Lead, Music Industry Specialist
hace 2 meses
Job Summary
We are seeking a highly skilled and experienced professional to lead our music operations team. As an Operational Lead, you will be responsible for coordinating efforts, prioritizing tasks, and managing documentation to ensure smooth purchasing and spend management processes.
About Amazon Music
Amazon Music is a leading provider of immersive audio entertainment services, offering a wide range of music and audio content to customers worldwide. Our team is dedicated to delivering exceptional customer experiences and driving innovation in the music industry.
Key Responsibilities
- Provide hands-on operational guidance and support to the team across multiple locations
- Conduct quality checks to ensure consistent performance and compliance of the team
- Serve as the subject matter expert and primary point of escalation for team members
- Manage support resources for external teams, ensuring they have the necessary tools and information
- Collaborate with internal departments (Finance, Business, Tax, Legal) to resolve issues and address queries effectively
Requirements
- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
- Experience in creating process improvements with automation and analysis
- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Previous experiences managing a team
Preferred Qualifications
- Proficiency in one or more of the following languages: Spanish, German, Italian, Japanese, Portuguese
