Strategic Leader of CRM and PLM Applications
hace 3 días
About Arxada Ag
Arxada Ag is a global specialty chemicals company that focuses on preserving the world's resources through innovative science. We strive to create sustainable solutions for our customers, which protect people's health and extend the lifespan of critical infrastructure while reducing our ecological footprint.
We are making significant investments in strategic initiatives aimed at decreasing our environmental impact and helping our customers adapt to long-term changes through cleaner and greener solutions. The Strategic Leader of CRM and PLM Applications plays a crucial role in achieving our business objectives by leveraging powerful applications.
Job Summary
The Strategic Leader of CRM and PLM Applications will oversee the end-to-end management of these applications globally, serving as a technology partner to the business. This position requires strong leadership skills, excellent communication abilities, and experience with agile project methodologies.
Key Responsibilities
- Lead and manage CRM & PLM applications worldwide
- Act as a technology partner to the business, optimizing processes and results
- Handle service providers and ensure Service Level Agreements (SLAs)
- Determine the best technological solution for business capabilities and requirements
- Manage budgets and continuously review for cost efficiency
- Collaborate with business and IT functions, supporting other departments when needed
- Act as an IT counterpart for global process and business owners, addressing escalations in the CRM & PLM domain
- Proactively review the application landscape to identify operational, financial, and technological opportunities and risks
- Lead a team to deliver high-quality results
- Ensure secure application development and collaborate closely with Information Security to identify and address risks
Requirements
- Bachelor's degree in Business Informatics or equivalent experience
- Master's degree in Business Informatics or a related field preferred, but equivalent experience will be considered
- At least 5+ years of demonstrated ability in Application and Process management
- At least 2+ years of experience in Operational CRM & PLM
- Excellent communication skills in English (and German preferred)
- Experience with agile project methodologies
Compensation
The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience. Arxada Ag is committed to providing a competitive compensation package and offering attractive benefits to its employees.
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