Language Travel Coordinator
hace 2 semanas
Job Overview:
We are currently looking for a highly skilled and organized Language Travel Coordinator to join our team in Barcelona.
Main Responsibilities:
- Process enrolments using our internal CRM system
- Manage customers' files, including invoicing bookings and ensuring receipt of payments
- Assist customers before, during, and after their stay, providing personalized advice and support
- Collect invoices from partner schools and validate payments
- Deal with special requests and complaints
- Keep up with local and international news to stay informed about events in major touristic zones
- Develop a thorough knowledge of ESL's products and services
Requirements:
- A minimum of a German C2/C1 level and excellent English language skills (C1)
- Experience of language studies abroad is a plus
- Ability to work autonomously and in an organized manner, with a high sense of responsibility
- Excellent communication skills, both written and verbal
- Flexibility and adaptability, with a willingness to learn and take on new challenges
What We Offer:
- A full-time position based in Barcelona, with the opportunity to develop your skills in an international environment
- Ongoing coaching and training from experienced colleagues and managers
- The chance to gain knowledge and experience in marketing tools and platforms
- A dynamic and supportive work atmosphere, with regular opportunities for growth and development
- A competitive salary: €35,000 - €40,000 per year, depending on experience
- Free breakfast on Mondays, fresh fruit every Thursday, and free coffee and milk
- Two days of remote work per week, and free languages courses abroad
- Discounts with Sanitas medical insurance
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