Customer Success Account Manager

hace 1 semana

Madrid, Madrid, España Microsoft A tiempo completo

    Job Summary:



We are seeking a highly motivated and passionate Customer Success Account Manager to drive program management for strategic customers that have a significant number of key cross-cloud workload engagements running concurrently.



About the Job:



This role is a leader on the account team who partners with the ATU to programmatically align the consumption plan to the account plan and leads the delivery execution and support team.



The Customer Success Account Manager orchestrates prioritized programs, projects, and milestones for customer business value realization and consumption.



Responsibilities:




  • Partner with your customer and Account Team
  • Accountable for the Consumption plan
  • Engages Customer Sponsors
  • Leverages technology knowledge
  • Accountable for Delivery Orchestration & Support Outcomes that support Solution and Operational Health outcomes
  • Account Planning


Qualifications:



We are looking for a highly motivated and passionate individual with 5+ years of success in complex technical engagement management and/or program management.



Requirements:



The ideal candidate will have a proven track record of building relationships with senior customer executives in large or highly strategic accounts.



The Customer Success Account Manager will be accountable for the development and execution of a cross-cloud consumption plan, and operational health of the customer solutions deployed today and in the future.



What We Offer:



We offer a dynamic and supportive work environment, with opportunities for growth and development.



As a Customer Success Account Manager at Microsoft, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.



How to Apply:



Apply today to join our team and contribute to the success of our customers.



 



About Microsoft:



Microsoft is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that reflects the diversity of our customers and communities.



At Microsoft, we are passionate about empowering every person and organization on the planet to achieve more. We do this by delivering innovative technology solutions that make a difference in people's lives.



We are committed to diversity, equity, and inclusion in all aspects of our business and strive to create a work environment that is inclusive and respectful of everyone.



We are looking for talented and motivated individuals who share our passion for innovation and customer success.



How to Apply:



Apply online at [insert link] or email your resume and cover letter to [insert email].



 

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