Customer Service Representative
hace 2 semanas
At Accorhotel, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional telephone support to our guests.
Key Responsibilities:
- Provide timely and effective responses to guest inquiries and concerns
- Resolve guest issues in a professional and courteous manner
- Collaborate with other departments to ensure seamless guest experiences
- Stay up-to-date with hotel policies and procedures
Requirements:
- 1+ year of experience in customer service or a related field
- Proficient in Microsoft Office and computer systems
- Excellent communication and problem-solving skills
- Fluent in Spanish and English
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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