Customer Service Representative

hace 2 semanas


Laza, Orense, España Accorhotel A tiempo completo
Job Title: Customer Service Representative

At Accorhotel, we are seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional telephone support to our guests.

Key Responsibilities:

  • Provide timely and effective responses to guest inquiries and concerns
  • Resolve guest issues in a professional and courteous manner
  • Collaborate with other departments to ensure seamless guest experiences
  • Stay up-to-date with hotel policies and procedures

Requirements:

  • 1+ year of experience in customer service or a related field
  • Proficient in Microsoft Office and computer systems
  • Excellent communication and problem-solving skills
  • Fluent in Spanish and English

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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