Personal Banking Executive
hace 3 semanas
Job Summary
We are seeking a skilled Content Moderator to join our team in Barcelona. As a Content Moderator, you will play a crucial role in maintaining a positive and safe community experience on the platform. Your responsibilities will include monitoring user-generated content, resolving reports on policy violations, and escalating high-risk cases while safeguarding confidentiality and data security.
Key Responsibilities
- Monitor user-generated content to ensure adherence to policies
- Resolve reports on policy violations
- Escalate high-risk cases
- Safeguard confidentiality and data security
- Track KPIs to uphold quality standards
- Provide empathetic support
- Work closely with internal teams to enhance moderation processes
Requirements
- Native or fluent in Hebrew with English proficiency
- Valid EU work permit or citizenship
- Strong understanding of content moderation and back-office operations
- Excellent attention to detail, efficiency, and problem-solving skills
- Flexibility to work within a 24/7 shift system, including nights and weekends
What We Offer
- Competitive remuneration with bonuses for night and weekend shifts
- Permanent contract with ample growth opportunities
- Relocation assistance, including flights, initial accommodation, and transport from Barcelona airport
- Private health insurance post-probation and monthly meal allowance from day one
- Modern, central office with wellness perks like yoga, guided meditation, and free refreshments
- Exclusive employee discounts on gyms, dining, and wellness centers
About Banbajío
Banbajío is a leading BPO company partnering with top brands to deliver exceptional customer experiences.
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