Personal Banking Executive

hace 3 semanas


Madrid, Madrid, España Banbajío A tiempo completo

Job Summary

We are seeking a skilled Content Moderator to join our team in Barcelona. As a Content Moderator, you will play a crucial role in maintaining a positive and safe community experience on the platform. Your responsibilities will include monitoring user-generated content, resolving reports on policy violations, and escalating high-risk cases while safeguarding confidentiality and data security.

Key Responsibilities

  • Monitor user-generated content to ensure adherence to policies
  • Resolve reports on policy violations
  • Escalate high-risk cases
  • Safeguard confidentiality and data security
  • Track KPIs to uphold quality standards
  • Provide empathetic support
  • Work closely with internal teams to enhance moderation processes

Requirements

  • Native or fluent in Hebrew with English proficiency
  • Valid EU work permit or citizenship
  • Strong understanding of content moderation and back-office operations
  • Excellent attention to detail, efficiency, and problem-solving skills
  • Flexibility to work within a 24/7 shift system, including nights and weekends

What We Offer

  • Competitive remuneration with bonuses for night and weekend shifts
  • Permanent contract with ample growth opportunities
  • Relocation assistance, including flights, initial accommodation, and transport from Barcelona airport
  • Private health insurance post-probation and monthly meal allowance from day one
  • Modern, central office with wellness perks like yoga, guided meditation, and free refreshments
  • Exclusive employee discounts on gyms, dining, and wellness centers

About Banbajío

Banbajío is a leading BPO company partnering with top brands to deliver exceptional customer experiences.



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