Associate Technical Project Manager

hace 1 semana

Madrid Centro, Madrid, España Kudzu Interactive, Inc. A tiempo completo
About the Role

We are seeking a highly skilled Technical Project Manager to join our team in the Iberia region and European Union. As a key member of our project management team, you will be responsible for providing project support for a portfolio of customer projects, managing content changes, and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities
  1. Project Support: Provide support for a portfolio of customer projects, including developing and maintaining project plans, schedules, and milestones.
  2. Content Management: Manage content changes, including menu updates, in conjunction with customers and the global team.
  3. Collaboration: Work closely with cross-functional teams, including product management, sales, and customer success, to ensure successful project delivery.
  4. Risk Management: Identify and mitigate project risks, communicating them clearly and effectively to stakeholders.
  5. Customer Engagement: Conduct regular customer meetings, responding strategically to customer requests and assessing customer satisfaction.
  6. Release Management: Participate in release meeting discussions and follow up with the team to ensure product updates are correctly administered.
  7. Product Development: Work with product management to create visibility to upcoming product and services-based opportunities.
  8. Support and Training: Provide support to helpdesk teams in the resolution of incidents related to content changes and undertake acceptance testing of product developments.
Requirements
  1. Language Skills: Spanish and English - business proficiency required, plus Portuguese strongly preferred.
  2. Project Management Experience: 1-2 years of project management experience within the restaurant industry.
  3. Interpersonal Skills: Strong interpersonal skills that engender trust, resolve conflict, and create mutual accountability.
  4. Organizational Skills: Highly organized, with the ability to manage complex lists of objectives, sequence, and priority.
  5. Technical Skills: Strong technical/technological prowess, with the ability to identify, understand, and adapt to culture systems within customer companies.
Working at Kudzu Interactive, Inc.

We are committed to fostering an inclusive and diverse work environment where every team member is respected, empowered, and encouraged to grow. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.

Our Core Values
  • Put Customers First: Prioritize the needs and satisfaction of our customers in all decisions and actions.
  • Collaborate: Work together effectively, leveraging diverse perspectives to achieve common goals.
  • Innovate: Embrace creativity and pursue new ideas to drive progress and improvement.
  • Operate from Data: Use strong critical thinking skills to make informed decisions based on accurate and relevant data.
  • Drive Results: Focus on achieving tangible outcomes and delivering high performance.
  • Own It: Take responsibility for your actions and the success of your work.
  • Be Passionate and Have Fun: Bring enthusiasm to your work and enjoy the journey.

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