Cloud Services Strategist
hace 3 días
**Company Overview**
SAP SE is a leading enterprise software company that enables organizations to run better and simpler.
We are a collaborative and caring team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
The charter of the Customer Engagement Center is to ensure seamless adoption of RISE SAP S/4HANA Private Cloud Edition solution by customers through Shared Services model.
In this role, you will contribute with your extensive project management, customer engagement, and technical experience to drive strategic initiatives that will contribute to the growth and scalability of the unit.
**Job Description**
You will actively support global PC3 initiatives through the Business Intelligence office, driving global initiatives that will contribute to the growth and scalability of the unit.
You will interact with internal and external stakeholders, proposing customer-facing improvements, including opportunities for process improvements and automation.
You will communicate effectively and efficiently to all relevant stakeholders, sharing regular status and establishing initiative KPIs and goals framework for the unit and its employees.
You will execute robust delivery of the plan against defined KPIs and goals, adopting the Customer Efficiency Strategy defined by global.
**Required Skills and Qualifications**
6+ years of overall experience in IT software and services, 5+ years of project management experience, and experience working with international teams.
Solid background in customer-facing processes and basis/technical knowledge is a plus.
Customer-centric mindset with experience engaging with customers, especially influencing senior executives.
**Benefits**
We offer a highly collaborative work environment, opportunities for professional growth and development, and a range of benefits to support your well-being.
The estimated salary for this role is $120,000 - $150,000 per year, depending on location and experience.
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