Fashion Sales Representative
hace 4 días
We're a global technology and services leader powering the brands of the future, with a presence in over 70 countries. If you're looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are shaping the fashion industry.
What You Will DoIn this role, you'll take incoming customer calls from boutiques and shops and solve users' demands. You'll log call details onto call management systems and provide response and resolution within SLA. To succeed, you'll need to maintain service and product knowledge and expertise associated with applications specific to individual customers. Additionally, you'll ensure contractual SLA is maintained.
Your QualificationsWe're seeking candidates who are curious and willing to learn, with a natural talent to help others and go beyond WOW for our customers. As a Customer Service Sales Representative, you'll fit right in with what we do and who we are if you:
- Have a proficient or bilingual level of Turkish and advanced level of English
- Have minimum of 1-year relevant experience in fashion retail or retail
- Know sales techniques (up-/cross-selling, objection handling, etc.)
- Are customer-driven, motivated to work in sales, opportunistic in creating sales leads
- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs
- Have exceptional customer-facing and customer-care skills
- Have working knowledge of IT platforms, equipment, and applications: Windows/MS Office
The estimated salary for this role is around €30,000 - €40,000 per year, depending on your level of experience. We also offer a range of benefits, including career growth opportunities, personal development programs, and a supportive team environment.
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