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Technical Support Specialist
hace 2 meses
We are seeking a highly skilled Technical Support Specialist to join our team in Valencia, Spain. As a key member of our customer support team, you will be responsible for providing exceptional support to our B2B clients, helping them to plan their financial future.
Key Responsibilities- Support B2B customers through various communication channels, including email, chat, and phone.
- Collaborate with colleagues to improve the customer experience and develop innovative solutions to complex problems.
- Troubleshoot and resolve technical issues, ensuring seamless customer interactions.
- Manage payment inquiries and flag potential issues for escalation.
- Contribute to the development of business processes to enhance customer satisfaction and journey.
- Native-level proficiency in Dutch and C1 level in English.
- Excellent communication and problem-solving skills.
- Proactive and solution-oriented approach.
- Interest in working in an ambitious team environment.
- Spanish language classes.
- Great Friday evening drinks and social events.
- Fitness bootcamps and mindfulness classes.
- Opportunities for professional growth and development.
- International working environment with diverse nationalities.
Blu Selection is an international recruitment company dedicated to connecting international candidates and companies. We offer a refreshing startup environment and opportunities for growth and development.
