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Learning Manager
hace 1 mes
As a Learning Manager at Amazon, you will be responsible for delivering and providing high-quality safety compliance, process, and onboarding training to ensure that our associates are set up for success.
The Learning Manager is a member of the leadership team within a fulfilment centre and is focused on managing the learning needs of all employees.
This role requires the ability and initiative to understand the business needs, analyse issues, and influence solutions/outcomes.
You will be a team player who leverages your own team to respond effectively to a variety of training scenarios, while also working closely with a central EU team to effectively prioritise and deploy training programs based on customer need.
Developing our people is at the heart of what we do, and this role is crucial in helping us achieve our goals.
Key Responsibilities:
- Leading and developing a team of Trainers and a Learning Specialist
- End-to-end ownership of the associate and leader training programs at site
- Creating effective partnerships with other Learning Teams within the EU
- Planning, developing, and evaluating all training initiatives
- Owning, developing, and communicating projects
- Providing coaching and feedback on leadership-related topics
BASIC QUALIFICATIONS:
- Bachelor's degree
- Experience of managing a team with a focus on career development and succession planning
- Experience analysing and interpreting a range of performance metrics combined with advanced Excel skills
PREFERRED QUALIFICATIONS:
- Ability and initiative to understand the business needs, analyse issues, and drive solutions
- Experience of working in an operational environment
- Experience in change management and process improvement activities
- Experience in project management, driving projects and implementations
- Experience in data analysis tools and reporting
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.