Boutique Learning Experience Manager

hace 1 semana


Barcelona, Barcelona, España Chanel, Inc. A tiempo completo

**Company Overview**

 

At Chanel, Inc., we value radical creativity and exceptional craftsmanship. Our brand's original DNA is rooted in liberty, femininity, and innovation. We strive to deliver unique silhouettes and create an ongoing dream for our clients.

 

**Salary Range:** $80,000 - $120,000 per year

 

**Job Description:** As a Boutique Learning Experience Manager, you will be responsible for supporting excellence in customer experience and fashion expertise at our boutique. You will work closely with the boutique management to define the learning strategy, coordinate learning sessions, and ensure the successful deployment of strategic projects.

 

**Key Responsibilities:*

• Collaborate with the Other Europe Learning team to coordinate learning sessions, share information, and educational tools.

• Participate in the animation of learning sessions, collections, and newcomers' onboarding to ensure message fluidity.

• Adjust learning contents to meet boutique needs based on manager, team, or analysis feedback.

• Gather and send boutique feedback and reports to the Other Europe Learning team.

• Build learning plans with the Human Resources Manager and Learning Team.

• Host learning sessions in the boutique or Paris according to the learning plan.

• Manage the onboarding of newcomers, support teams on the ground, and organize one-to-one coaching.

• Validate Fashion Advisor knowledge acquired after learning sessions based on observations made on the boutique's ground.

• Make qualitative and quantitative reports often and choose KPIs to evaluate actions' efficiency.

 

**Benefits:**

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

• Competitive salary range and benefits package.

 

**Location:** [Location not specified]


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