European Embedded Finance Implementation Manager
hace 1 semana
About Us:
At Swan, we are a leading European fintech that specializes in embedded banking. As a laureate of the French government's selective year list of tech champions, 'French Tech Next 120,' we're rapidly expanding across Europe. Over 100 European companies have already successfully integrated banking services such as accounts, cards, and payments into their products through our Banking-as-a-Service platform. This approach, known as 'embedded finance', empowers businesses to enhance their offerings and create new revenue streams – often times tripling their revenue.
Our founders' vision from the beginning was centered around simplicity: anyone with a fintech idea at 2 am can visit our website, start building, and buy themselves a coffee with a self-issued card the very next day. That vision has taken us far. Following a 38M€ Series B round last September, we've been doubling our headcount and already have over 230 Swanees across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan
To learn more about us: About Swan; Our Story.
We are looking for a Technical Account Manager / Implementation Manager to join our team. You will be part of our Operations team and work closely with the Business and Sales team. Your mission is to support our clients towards the success of their onboarding by helping them understand and use our APIs. Respond to functional and technical questions from customers, by questioning them - understanding their context and their needs. Develop a consultative and solution-based approach to answer our customers needs. Improve documentation and implement any idea allowing a better client onboarding. Effectively work cross-functionally across the organization (Product, Engineering, Compliance, Operations and Sales teams) to improve our processes and imagine new features.
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