European Banking Solutions Specialist

hace 3 semanas


Barcelona, Barcelona, España Swan A tiempo completo
About Swan

Swan is a pioneering European fintech company that specializes in embedded banking. As a laureate of the French government's prestigious 'French Tech Next 120' program, we are rapidly expanding across Europe. Over 100 European businesses have successfully integrated our Banking-as-a-Service platform into their products, offering seamless access to accounts, cards, and payments. This innovative approach, known as 'embedded finance,' empowers companies to enhance their offerings and create new revenue streams – often tripling their revenue.

Our founders' vision has always been centered around simplicity. We strive to make complex things simple, ensuring that anyone with a fintech idea can build and launch their project quickly and efficiently. Following a significant Series B funding round last year, we have doubled our team size and now have over 230 talented professionals working across offices in Paris, Bordeaux, Berlin, Barcelona, Amsterdam, and Milan.

Job Description

We are seeking a Technical Account Manager/Implementation Manager to join our Operations team. As a key member of this team, you will work closely with the Business and Sales teams to ensure the success of our clients' onboarding experience.

  • Support clients throughout their onboarding journey, helping them understand and utilize our APIs effectively.
  • Respond to functional and technical questions from customers by understanding their context and needs.
  • Develop a consultative and solution-based approach to address customer requirements.
  • Improve documentation and implement ideas to enhance client onboarding processes.
Requirements

To excel in this role, you will need:

  • An engineering background centered around web technology.
  • Previous experience in Pre-Sales, Technical Account Management, Delivery Management, or Technical Project Management roles would be advantageous.
  • Excellent communication and presentation skills, including demoing products, explaining value, and fielding technical, process, and business-related questions.
  • A strong understanding of HTTP, REST, and OAuth concepts.
  • The ability to explain technical concepts to developers and C-level executives.
  • Excellent working abilities in Spanish and English.
Salary and Benefits

We offer a competitive salary range of €60,000 - €80,000 per annum, depending on experience. Our benefits package includes a hybrid remote policy, health insurance, Classpass partnership for fitness activities, and an annual team retreat to a beautiful location.

Culture and Values

At Swan, we prioritize diversity and inclusion, aiming to create a workplace where everyone feels valued and empowered. Our core values are centered around Simplicity, Long Term, Excellence, and Being Human. We believe in making complex things simple, playing the long game, striving for excellence, and treating others with kindness and respect.



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