Dining Experience Ambassador
hace 6 días
About Four Seasons:
At the heart of our company culture is a deep commitment to delivering exceptional experiences for our guests, residents, and partners. We believe that luxury is not just about grand gestures, but also about the small, personal touches that make a stay or visit truly unforgettable.
We are looking for talented servers to join our pre-opening team at Four Seasons Resort Mallorca at Formentor. As an ambassador of fine dining, you will be responsible for providing impeccable service and ensuring that every guest enjoys a memorable experience.
The ideal candidate will have previous experience in the food and beverage industry, excellent communication skills, and a flexible schedule to accommodate morning and afternoon shifts, weekends, and holidays. Fluency in English and Spanish is required.
Job Responsibilities:- Takes orders for, serves (where applicable, prepares) food and beverages to guests as per standards in a friendly, timely and efficient manner.
- HAVING KNOWLEDGE OF THE MENU, WITH THE ABILITY TO MAKE SUGGESTIONS.
- Anticipates guest needs, offers suggestions and ascertains satisfaction.
- Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur.
- Is highly sensitive to guest preferences; assists in compiling guest history; offers a special service touch when an opportunity is presented.
- Accurately posts guest checks, processes payments and adheres to related control procedures in a vigilant manner.
- Breakdown, clean and set-up of tables, buffets, and food stations as well as the back-of-house areas.
- Minimum food service experience is required for this role, as well as good communications skills.
- This position does require an applicant with a flexible schedule, able to work morning and afternoon shifts, weekends, and holidays.
- The ability to multi-task is required.
- Must have the legal right to work in Spain and have fluency in English and Spanish.
- $40,000 - $60,000 per year, depending on experience.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
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