Norwegian Content Moderator
hace 3 días
We are seeking a highly detail-oriented and mature individual to join our team as a Content Moderator in Barcelona. As a Content Moderator, you will be responsible for reviewing and filtering content on a popular social media platform to ensure a safe experience for users.
Key Responsibilities- Review user flagging reports regarding website content
- Understand and remain up-to-date with client's policies and guidelines
- Analyse and identify content that is not in compliance with requirements and flag for action in a timely manner
- Review the reported content within agreed turnaround times and standards of quality
- Recognise trends and patterns, and escalate issues outside of the established policies
- Use market specific knowledge and insights to spot and scope solutions to improve the support of user community
- Review sensitive content, sometimes involving graphic or otherwise disturbing subjects
- You speak Norwegian at a native level and are fluent in English (B2)
- Experience within content moderation, customer service, or other contact center environments is a plus, but not a must
- Affinity with social media platforms
- You have a good understanding and level of computer handling skills
- Hybrid work model (work from office and your own home - in Barcelona)
- Development opportunities within the company
- Office located with sea views
- Spanish lessons
- Bi-weekly, monthly, or quarterly contests with prizes
- Free group activities such as running, beach volleyball, roller skating and much more
- Wellness and resilience program for mental and physical health (stress, conflict, effective communication, etc.)
- Health insurance discount
- Free fitness membership
- Performance bonuses
- Shifts available: Morning (08:00-16:00) and afternoon (16:00-00:00)
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