Consumer Disputes Expert
hace 1 mes
We are seeking a skilled Consumer Disputes & Litigations Team Lead to champion customer satisfaction at eDreams ODIGEO. As a key member of our Communications team, you will lead a high-performing team managing consumer disputes & litigations.
Key Responsibilities:
- Coach, lead, and support team members to deliver high-quality solutions to mitigate legal consumer risks and increase customer satisfaction.
- Manage day-to-day prioritization and workflow, ensuring seamless operations.
- Report on KPIs and performance follow-up, driving continuous improvement.
- Support the team in creating and distributing communication materials to consumer authorities, associations, and other stakeholders.
- Coordinate with the Legal and Regulatory team to address legal inquiries.
- Support relationships with government and regulatory authorities, ensuring effective communication.
- Identify and report PR risks in national and local media, minimizing negative visibility.
- Lead initiatives and projects, driving team performance and process optimization.
Requirements:
- Generalist experience in leading people and/or teams.
- Demonstrated experience in consumer and tourism disputes and litigations' management in a tech and online environment.
- Strong understanding of data protection regulations.
- Previous consumer and tourism experience at the European level is a plus.
- Proven track record of resolving cases in traditional and interactive consumer channels.
- Experience working with Google tools and proficient Spanish writing and verbal communication skills.
- English at a professional level is a must.
-
Consumer Disputes Expert Lead
hace 4 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completo**About Us:**eDreams ODIGEO is a global online travel agency with a strong growth environment. Our company overview showcases our commitment to delivering exceptional customer experiences.Job Title: Consumer Disputes Expert LeadSalary: €60,000 - €80,000 per annum (depending on experience)About the Role:We're seeking an experienced Consumer Disputes &...
-
Consumer Disputes Resolution Leader
hace 3 días
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoAre you a seasoned professional seeking a challenging role that leverages your expertise in consumer disputes and litigation management? Look no further than our Consumer Disputes & Litigations Team Lead position at eDreams Odigeo.We're seeking a highly skilled and experienced individual to join our eDreams Odigeo Communications team in Barcelona. As a...
-
Senior Consumer Law Expert
hace 4 semanas
Barcelona, Barcelona, España Volotea A tiempo completoJob SummaryWe are seeking a highly skilled Senior Consumer Law Expert to join our team at Volotea. As a key member of our legal department, you will play a crucial role in managing high-profile consumer law matters and ensuring compliance with EU and national laws.About the RoleYou will be responsible for managing administrative and court proceedings...
-
Consumer Market Leader
hace 1 mes
Barcelona, Barcelona, España The Granite Group A tiempo completoAbout the Role:The ideal candidate will be responsible for developing and implementing an omnichannel sales strategy to drive growth in the consumer space. This will involve creating direct relationships with key distributors and retailers, communicating the strategy, and creating support for Peli products within these channels.Key Responsibilities:Creates...
-
Senior Consumer Products Associate
hace 1 mes
Barcelona, Barcelona, España Mattel A tiempo completoJob DescriptionWe are seeking an experienced Senior Consumer Products Associate to join our team in Iberia. The ideal candidate will have a strong background in Consumer Products and Licensing, with a proven track record of success in managing licensing relationships and developing business opportunities.The successful candidate will be responsible for...
-
Sales Development Representative
hace 2 meses
Barcelona, Barcelona, España Nielseniq A tiempo completoRole OverviewWe are seeking a highly motivated Sales Development Representative to join our team at Nielseniq. As a Sales Development Representative, you will be responsible for generating qualified leads and sales opportunities for our sales team.Key ResponsibilitiesResearch and qualify potential leads through various sources, including databases, social...
-
Cost Controller
hace 3 días
Barcelona, Barcelona, España Newell Brands A tiempo completoJob OverviewNewell Brands is a leading global consumer goods company with a strong presence in the EMEA region. We are seeking an experienced Cost Controller - Financial Operations Expert to join our team at our Spontex factory in Malgrat de Mar, Spain.
-
Crypto Chargeback Expert
hace 3 días
Barcelona, Barcelona, España MoonPay A tiempo completoAbout MoonPayWe're a leading Web3 infrastructure company that offers payment solutions and digital collectibles. Our products have been trusted by over 20 million people worldwide, as seen on Trustpilot.We collaborate with prestigious brands and have built our own consumer app to provide a seamless experience for users in the dynamic world of Web3 and...
-
Business Solutions Expert
hace 3 días
Barcelona, Barcelona, España Veeva Systems A tiempo completoAbout Veeva SystemsVeeva Systems is a pioneering organization in industry cloud, dedicated to helping life sciences companies bring therapies to patients faster. With an impressive track record of growth, we have surpassed $2B in revenue in our last fiscal year and are poised for further expansion.Our core values – Do the Right Thing, Customer Success,...
-
Data Product Specialist
hace 4 semanas
Barcelona, Barcelona, España Nestlé Sa A tiempo completoJob Overview">We are seeking a highly skilled Data Product Specialist to join our team at Nestlé Sa. As a key member of our IT Hub, you will play a critical role in driving business growth through data-driven decision making.">About the Role">The successful candidate will be responsible for building and sustaining high-performing data products that...
-
Travel Law Expert
hace 4 semanas
Barcelona, Barcelona, España Edreams Odigeo A tiempo completoJob DescriptionWe are seeking a highly skilled Travel Law Expert to join our Business Legal team at eDreams Odigeo. As a leading travel subscription platform and one of the largest ecommerce businesses in Europe, we offer a dynamic and challenging environment for professionals who share our passion for innovation and customer satisfaction.About the...
-
Data Science and Analytics Expert for Game Development
hace 1 semana
Barcelona, Barcelona, España Blizzard Entertainment A tiempo completoAbout the RoleWe are seeking a highly skilled Data Science and Analytics Expert to join our team at Blizzard Entertainment. This is an exciting opportunity to work on cutting-edge projects, leveraging advanced methodologies and technologies to drive business growth and improve consumer experiences.
-
Digital Advertising Strategist
hace 4 semanas
Barcelona, Barcelona, España Mygwork A tiempo completo**Job Summary:**Criteo, a leading global commerce media company, seeks an experienced Digital Advertising Strategist - Monetisation Expert to join their team in Barcelona. The successful candidate will play a crucial role in the implementation and execution of digital advertising campaigns across various clients.**About Criteo:**Criteo is the global commerce...
-
Business Development Manager
hace 3 días
Barcelona, Barcelona, España Simon-Kucher & Partners A tiempo completoUnlock better growth as a Senior Consultant with Simon-Kucher & Partners About the RoleWe are seeking an experienced Senior Consultant to join our team in Spain. As a Senior Consultant, you will play a key role in helping our clients achieve measurable revenue and profit growth through optimized commercial strategies. Key ResponsibilitiesBuild industry,...
-
Senior Intellectual Property Manager
hace 4 días
Barcelona, Barcelona, España Unilever A tiempo completoUnlock Your Potential as a Senior Intellectual Property Manager at UnileverAbout Us: As one of the world's leading fast-moving consumer goods companies, Unilever operates in over 190 countries, touching the lives of 3.4 billion consumers daily. Our diverse portfolio includes renowned brands like Axe, Dove, and Vaseline.Our Growth Strategy: To accelerate...
-
Data Product Owner
hace 4 semanas
Barcelona, Barcelona, España Nestlé SA A tiempo completoAbout the Role:We are seeking an experienced Data Product Owner to join our Nestlé team. As a key member of our IT R&D function, you will be responsible for specifying, planning, designing, developing, deploying, and sustaining high-performing Sensory and Consumer Preference data products at scale.Responsibilities:Engage with stakeholders to understand data...
-
Senior Financial Controller
hace 3 semanas
Barcelona, Barcelona, España Talent Search People A tiempo completoAbout the Role">Are you a highly skilled financial professional with a passion for the French language? Do you have a proven track record in accounts receivable and a strong understanding of business finance?We are seeking an experienced Senior Financial Controller to join our team at Talent Search People. As a key member of our finance department, you will...
-
Data Engineering Expert
hace 6 horas
Barcelona, Barcelona, España Nestlé Sa A tiempo completoWe are seeking a highly skilled Data Engineering Expert to join our Consumer Data Team in Barcelona. The ideal candidate will have +7 years of experience in data engineering and be proficient in cloud native warehouse technology, such as Snowflake. **Company Overview:**Nestlé Sa is a leading global food and beverage company that offers a comprehensive...
-
Travel Law Expert
hace 1 semana
Barcelona, Barcelona, España Edreams A tiempo completoJob DescriptionWe are seeking a highly skilled Travel Law Expert to join our Business Legal team at eDreams ODIGEO. As a leading travel tech company, we are revolutionising the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program.About the RoleAdvise on...
-
Global Customer Service Expert for Tech Innovations
hace 2 semanas
Barcelona, Barcelona, España Head Hunt International A tiempo completoWe are seeking a highly skilled Global Customer Service Expert to join our team at Headhunt International. This role is perfect for experienced professionals who are passionate about delivering exceptional customer service and technical support in the field of computer software, consumer electronics, and online platforms.**Company Overview**Our client is a...