Tech Support Specialist

hace 7 días

Málaga, Málaga, España Best Seller A tiempo completo
About the Role

We are seeking a highly motivated and service-oriented individual to join our Frontline Support Services team as a Tech Support Specialist. As a key member of our team, you will be responsible for providing technical support to our global network of fashion stores in Europe.

Your Responsibilities
  • Provide technical support to our retail store systems and applications
  • Solve incidents and service requests to ensure our colleagues can focus on their responsibilities
  • Drive user behavior to increase self-service
  • Provide advice and guidance on applications and systems
  • Participate in the continued optimization of the global TECH Service Desk
Your Qualifications
  • Experience with POS systems is an advantage
  • Basic grasp in troubleshooting hardware and software products
  • Understanding network concepts
  • Good analytical and problem-solving skills
  • Outstanding interpersonal skills and great team player
  • Strong communication skills
  • Fluent in written and spoken French
About Us

At Best Seller, we are committed to providing exceptional service to our customers and colleagues. We take pride in our dynamic work environment and positive, informal atmosphere. If you are passionate about delivering high-quality service and are looking for a challenging and rewarding role, we encourage you to apply.

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