Tech Support Specialist
hace 2 semanas
We are seeking a highly motivated and customer-focused Tech Support Specialist to join our team at Bestseller. As a key member of our Frontline Support Services department, you will play a vital role in providing technical support to our over 2000 fashion stores in Europe.
Responsibilities- Provide remote technical support to our retail store systems and applications
- Ensure that all incidents and service requests are resolved in a timely and efficient manner
- Drive user behavior to increase self-service and reduce support requests
- Provide advice and guidance on applications and systems to our users
- Participate in the continued optimization of the global TECH Service Desk
- Act as a user advocate in TECH and follow through on tickets
- Experience with POS systems is an advantage
- Basic grasp of troubleshooting hardware and software products
- Understanding of network concepts
- Good analytical and problem-solving skills
- Outstanding interpersonal skills and a strong team player
- Strong communication skills
- Ability to accommodate a flexible work schedule, including some weekends
- Fluent in written and spoken French
- Affinity and flair for IT/technical solutions
At Bestseller, we value innovation, entrepreneurship, and diversity. We offer a dynamic work environment with a positive and informal atmosphere. Our company is committed to empowering individuals to grow and develop in their careers. We believe in flexibility and autonomy in our daily work and work environment, allowing you to reach your full potential.
We are a leading company in the fashion industry, with a fast-paced and family-oriented approach. We have built some of the strongest brands in the industry, thanks to our commitment to empowering individuals on their own path. We strive to constantly improve, act sustainably, promote diversity, and provide equal opportunities. We compete with confidence and challenge the status quo. Discover how Bestseller is transforming the fashion industry, once again. We are Bestseller. Together, we own it.
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Tech Support Specialist
hace 4 semanas
Málaga, Málaga, España BESTSELLER A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Your ResponsibilitiesProvide remote support to our retail...
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Tech Support Specialist
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Málaga, Málaga, España BESTSELLER A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Your ResponsibilitiesProvide remote support to our retail...
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Tech Support Specialist
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Málaga, Málaga, España BESTSELLER A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Tech Support Specialist to join our team at BESTSELLER. As a Tech Support Specialist, you will play a key role in providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Your ResponsibilitiesProvide remote support to...
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Tech Support Specialist
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Málaga, Málaga, España BESTSELLER A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Tech Support Specialist to join our team at BESTSELLER. As a Tech Support Specialist, you will play a key role in providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Your ResponsibilitiesProvide remote support to...
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Málaga, Málaga, España Bestseller A tiempo completoBe Part of Our Dynamic Frontline Support Services TeamWe are seeking a highly motivated and service-minded individual to join our Frontline Support Services department as a Tech Support Specialist. As a key member of our team, you will play a crucial role in providing top-notch technical support to our over 2000 fashion stores in Europe.Your Key...
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Tech Support Specialist
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Málaga, Málaga, España Bestseller A tiempo completoBe Part of Our Dynamic Frontline Support Services TeamWe are seeking a highly motivated and service-minded individual to join our Frontline Support Services team as a Tech Support Specialist. As a key member of our team, you will play a crucial role in providing top-notch technical support to our over 2000 fashion stores in Europe.Your Key...
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Tech Support Specialist
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Málaga, Málaga, España Bestseller A tiempo completoBe Part of Our Dynamic Frontline Support Services TeamWe are seeking a highly motivated and service-minded individual to join our Frontline Support Services team as a Tech Support Specialist. As a key member of our team, you will play a crucial role in providing top-notch technical support to our over 2000 fashion stores in Europe.Your Key...
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Tech Support Specialist
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Málaga, Málaga, España Best Seller A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Tech Support Specialist to join our Frontline Support Services team. As a key member of our global service desk, you will play a critical role in providing technical support to our retail store systems and applications.Your ResponsibilitiesProvide remote support to our retail store systems...
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hace 2 semanas
Málaga, Málaga, España Best Seller A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused Tech Support Specialist to join our Frontline Support Services team. As a key member of our global service desk, you will play a critical role in providing technical support to our retail store systems and applications.Your ResponsibilitiesProvide remote support to our retail store systems...
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Tech Support Specialist
hace 2 semanas
Málaga, Málaga, España Best Seller A tiempo completoBe Part of Our Exciting JourneyWe are seeking a highly motivated and service-minded individual to join our Frontline Support Services department as a Tech Support Specialist. As a key member of our team, you will play a crucial role in providing top-notch technical support to our over 2000 fashion stores in Europe.Your ResponsibilitiesProvide remote support...
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Tech Support Specialist
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Málaga, Málaga, España Best Seller A tiempo completoAbout the RoleWe are seeking a highly motivated and service-oriented Tech Support Specialist to join our Frontline Support Services team. As a key member of our global service desk, you will be responsible for providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Key...
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Tech Support Specialist
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Málaga, Málaga, España Best Seller A tiempo completoAbout the RoleWe are seeking a highly motivated and service-oriented Tech Support Specialist to join our Frontline Support Services team. As a key member of our global service desk, you will be responsible for providing technical support to our retail store systems and applications, ensuring that our colleagues can focus on their responsibilities.Key...
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Málaga, Málaga, España Best Seller A tiempo completoYour role as a Tech Support Specialist will be to provide prime service to your colleagues in a fast-moving environment, where no two days are the same and the demand for quick high-quality service is high.As a key member of our Frontline Support Services department, you will be part of an exciting journey in developing a true service organization that...