Customer Service Representative in Athens, Greece
hace 3 semanas
About Blu Selection
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our team is made up of talents from over 80 nationalities.
Job Overview
As a Customer Service Specialist at Blu Selection, you will be responsible for providing exceptional customer experiences to clients in the automotive industry. You will serve as the primary point of contact for customers, offering advice, sales support, troubleshooting, and product setup services.
Your Responsibilities
Handle customer inquiries and requests via phone, email, and chat platforms
Provide professional customer service solutions, ensuring client satisfaction and high-quality interactions
Troubleshoot digital service malfunctions and correct data issues such as GPS location, driver data, scheduled maintenance, and fuel consumption
Work collaboratively with colleagues to ensure departmental success and contribute to a positive, multicultural work environment
Your Qualifications and Skills
To succeed in this role, you should possess:
A strong command of the Dutch language (native or fluent) and good English skills
An affinity or interest in the automotive industry
Customer-focused mindset and ability to multitask
Reliability, adaptability, and strong problem-solving skills
Ability to work effectively in fast-paced environments with a professional attitude
Excellent communication and interpersonal skills
Benefits and Rewards
We offer a comprehensive relocation package for non-local candidates, including:
Flight ticket to Athens
Hotel accommodation for two weeks with breakfast
Assistance in finding a flat and real estate agency fee paid by the company
In addition, our benefits include vouchers, discounts, free Greek classes, events, outings, and parties throughout the year. Our salary package includes a gross monthly salary of €1,200 x 14 salaries per year, plus a performance-related bonus of up to €200 monthly.
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