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Artificial Intelligence Product Development Lead
hace 1 mes
Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers - no matter the channels they use. With over 150,000 businesses relying on us for their customer communication needs, we generate over 700 billion customer engagements each year.
This role offers an exciting opportunity to drive AI/ML product development across Sinch, identifying opportunities where AI can significantly enhance customer experience and collaborating with individual product teams to bring those ideas to life. You will accelerate our existing successful AI-powered experiences (link) while working under the guidance of our Senior VP of Customer Experience & Growth.
About This Opportunity$120,000-$180,000 per year (estimated based on market conditions and industry standards)
Responsibilities- Develop AI/ML product strategies that improve customer engagement and satisfaction
- Collaborate with cross-functional teams to design and implement AI-driven solutions
- Work closely with stakeholders to ensure high levels of trust and compliance in AI/ML projects
- A dynamic work environment with a talented team
- Ongoing training and professional development opportunities
- A competitive salary and benefits package
