Travel Industry Specialist

hace 5 días


Málaga, Málaga, España Blu Selection A tiempo completo
Job Title: Travel Industry Specialist

Are you passionate about delivering exceptional customer experiences in the travel industry?

We are seeking a skilled Travel Industry Specialist to join our team at Blu Selection. As a key member of our customer experience team, you will be responsible for providing top-notch support to our business customers, ensuring their travel-related needs are met with professionalism and care.

Key Responsibilities:

  • Offer support and answer travel-related questions to business customers before, during, and after their travels.
  • Make new flight reservations and change existing reservations in Amadeus.
  • Contribute to a positive customer experience through responsible treatment of each contact.
  • Inform customers on methods being used to resolve problems and support options available.
  • Achieve performance targets defined by the project.
  • Guarantee client satisfaction and high level of quality in a timely manner.

Requirements:

  • Native level of Norwegian and good level of English.
  • Previous working experience within hospitality.
  • Experience in Amadeus and ticketing skills is a plus.
  • Professional attitude and strong written and verbal customer service skills.
  • Willingness to learn, develop, and acquire new skills.
  • User-level knowledge of computer technology.
  • Dynamic and self-motivated.
  • Open-minded, a real team player, and willing to work in an international and multicultural environment.

What's in it for you?

  • Full-time position with flexible scheduling.
  • Competitive salary and performance-based bonus.
  • Opportunity to be part of a challenging and fast-paced environment.
  • Possibility to collaborate with big brands in the industry.
  • Fully paid training, professional development, and career evolution.


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