
Travel Industry Specialist
hace 5 días
Are you passionate about delivering exceptional customer experiences in the travel industry?
We are seeking a skilled Travel Industry Specialist to join our team at Blu Selection. As a key member of our customer experience team, you will be responsible for providing top-notch support to our business customers, ensuring their travel-related needs are met with professionalism and care.
Key Responsibilities:
- Offer support and answer travel-related questions to business customers before, during, and after their travels.
- Make new flight reservations and change existing reservations in Amadeus.
- Contribute to a positive customer experience through responsible treatment of each contact.
- Inform customers on methods being used to resolve problems and support options available.
- Achieve performance targets defined by the project.
- Guarantee client satisfaction and high level of quality in a timely manner.
Requirements:
- Native level of Norwegian and good level of English.
- Previous working experience within hospitality.
- Experience in Amadeus and ticketing skills is a plus.
- Professional attitude and strong written and verbal customer service skills.
- Willingness to learn, develop, and acquire new skills.
- User-level knowledge of computer technology.
- Dynamic and self-motivated.
- Open-minded, a real team player, and willing to work in an international and multicultural environment.
What's in it for you?
- Full-time position with flexible scheduling.
- Competitive salary and performance-based bonus.
- Opportunity to be part of a challenging and fast-paced environment.
- Possibility to collaborate with big brands in the industry.
- Fully paid training, professional development, and career evolution.
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