IT Support Specialist
hace 1 semana
At Unit4, we're on a mission to revolutionize ERP software for mid-market people-centric organizations. As an IT Service Desk Engineer, you'll be at the forefront of this journey, providing exceptional support to our end-users.
Key Responsibilities- Provide first-line solutions to operational questions, requests, and problems regarding ICT services
- Triage tickets to the relevant groups and follow up
- Update the Service Now system with relevant information
- Communicate with end-users and back-end departments
- Prepare and provide information for users and internal IT usage
Requirements
We're looking for an ICT-related Bachelor level of knowledge with a focus on Microsoft technologies.
About Us
Unit4 is a fast-paced growth cloud company changing the game in ERP for mid-market people-centric organizations. We're on a mission to empower people in service organizations with innovative Enterprise and Business software solutions.
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