IT Support Specialist

hace 1 semana


Granada, Granada, España Unit4 Nv A tiempo completo
Job Description

At Unit4, we're on a mission to revolutionize ERP software for mid-market people-centric organizations. As an IT Service Desk Engineer, you'll be at the forefront of this journey, providing exceptional support to our end-users.

Key Responsibilities
  • Provide first-line solutions to operational questions, requests, and problems regarding ICT services
  • Triage tickets to the relevant groups and follow up
  • Update the Service Now system with relevant information
  • Communicate with end-users and back-end departments
  • Prepare and provide information for users and internal IT usage

Requirements

We're looking for an ICT-related Bachelor level of knowledge with a focus on Microsoft technologies.

About Us

Unit4 is a fast-paced growth cloud company changing the game in ERP for mid-market people-centric organizations. We're on a mission to empower people in service organizations with innovative Enterprise and Business software solutions.


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