Senior Account Manager

hace 2 semanas

Barcelona, Barcelona, España Payhawk A tiempo completo
About Payhawk

Payhawk is a leading global spend management solution for scaling businesses. Our innovative technology enables finance teams to control and automate company spending at scale.

Job Summary

We are seeking an experienced and driven Senior Account Manager to join our team. As a Senior Account Manager, you will be responsible for managing and expanding a portfolio of our largest and highest growth potential accounts, driving customer adoption and satisfaction, and ultimately achieving revenue growth targets.

Key Responsibilities
  • Develop and maintain strong senior relationships with customers to become a trusted advisor to senior executives and advocate for their needs.
  • Collect and analyze data to learn more about your customers' behavior, identify expansion opportunities, and formulate account growth strategies covering multiple geographies, legal entities, champions, and economic buyers.
  • Drive revenue growth through upsell and cross-sell opportunities to deliver against your revenue targets.
  • Own commercial negotiations and contracting activities with your customers.
  • Proactively engage with customers to ensure successful product adoption, satisfaction, and value realization.
  • Identify and address any customer issues or concerns to ensure high customer retention.
  • Work closely with the product team by actively sharing feedback received from your accounts in order to improve/continuously grow our product.
Requirements
  • 5+ years of experience in a SaaS sales/account management role.
  • Strong track record of revenue quota achievement.
  • Demonstrable experience of owning and closing expansions within large multinational organizations.
  • Ability to build strong relations and establish trusted advisor status to senior finance executives.
  • Strong communication skills in German and English.
  • Strong commercial acumen and ability to drive revenue growth.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Proactive, self-starter with a track record of success.
Company Benefits

We offer a competitive compensation package, including:

  • 30 days holiday paid leave, plus bank holidays.
  • Exchange policy to another Payhawk office.
  • Flexible working hours and opportunity to work from home.
  • Regular team-wide events.
  • WeWork membership benefits.
  • Opportunity to use the Payhawk product with monthly travel allowance.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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