Customer Experience Ambassador
hace 4 semanas
Role Summary: We're seeking a passionate and dedicated individual to join our team as a Customer Host at White Stuff. As a key member of our retail team, you will be responsible for delivering exceptional customer service, driving sales, and ensuring our customers have a memorable shopping experience.
Key Responsibilities:
* Provide exceptional customer service, ensuring customers feel welcome and at ease in our shops
* Utilize knowledge of our product ranges to suggest the right products and outfits for our customers, driving sales and increasing customer satisfaction
* Maintain excellent product presentation and shop visual standards, ensuring a cohesive and engaging customer experience
* Respond to customer feedback and queries in a timely and professional manner, ensuring customer satisfaction
Benefits:
* Quarterly bonus opportunity
* Up to 28 days holiday per annum
* 2 days (paid – contracted hours) per year to volunteer in the local community
* 50% discount
* Annual uniform allowance
* BUPA Dental Insurance
* Healthcare cash plan and Life Assurance
* Interest free season ticket loan
* Pension Contribution
We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer.
About Us:
White Stuff is a retail company established in 1985, with a passion for fashion and a commitment to customer satisfaction. Our team is dedicated to delivering exceptional customer service and creating a memorable shopping experience for our customers.
What We Offer:
* A dynamic and supportive work environment
* Opportunities for career development and growth
* A competitive salary and benefits package
If you are passionate about retail and customer service, and are looking for a challenging and rewarding role, we would love to hear from you.
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