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Customer Service Representative with Native French Proficiency

hace 1 mes


Barcelona, Barcelona, España Talent Search People A tiempo completo

Role Overview

We are seeking a highly skilled Customer Service and Operations professional with native French proficiency to join our team. As a key member of our multicultural team, you will be responsible for providing exceptional customer service and support to our clients and partners.

Key Responsibilities

  • Act as an adviser to our customers and partners via phone and email, providing expert guidance and support.
  • Identify and analyze customer issues, working closely with our sales teams to resolve complex problems.
  • Develop and implement recommendations for product improvement, ensuring our services meet the highest standards.
  • Collect and analyze data from our sales teams, providing valuable insights to inform our business strategy.
  • Create engaging content for our car park, ensuring quick online release and maximum visibility.

Requirements

  • Native level of French and a high level of Italian or Portuguese.
  • Fluent English language skills.
  • Proven experience in Customer Service, with a passion for delivering exceptional results.
  • Dynamic and team-oriented, with a love for collaboration and innovation.

What We Offer

  • A competitive Brutto/Year salary.
  • A young and international work environment, with opportunities for growth and development.
  • A full permanent position, with a flexible schedule and 32 days of paid Holidays.