Customer Insights Analyst

hace 4 semanas


Madrid, Madrid, España Biogen A tiempo completo
Customer Insights Analyst

Biogen is a global biotechnology company committed to excellence and innovation. We are seeking a highly skilled Customer Insights Analyst to join our Customer & Market Insights department.

Key Responsibilities:
  • Support the development of monthly forecasts and provide input into scenarios, assumptions, and key market events.
  • Apply analytical expertise to support insight generation, integrating various qualitative and quantitative sources.
  • Leverage analytical expertise to align and support the organization during business reviews, annual operating planning, and management meetings.
  • Support the CMI team in streamlining processes and automating analytical tools and models.
  • Contribute to developing and automating performance reports, used to track performance vs target and KPIs.
  • Coordinate assigned market research within the CMI team and identify gaps and needs to elevate the level of understanding within the team and among key stakeholders.
Requirements:
  • Final year of Master's degree in Business Administration, Life Sciences, or Business Analytics.
  • Excellent mastery of Excel.
  • Fluent in English, written and spoken.
  • Knowledge of Power BI tool is desirable.
  • Analytical, pragmatic, and logical mindset.
  • Innovative mindset.
  • Ability to create clear summaries and defend strong recommendations.
  • Client-oriented – responsiveness, flexibility, adaptability.
  • Interpersonal skills (listening and communication).
  • Autonomy and organizational skills.
About Biogen:

We are a global team with a commitment to excellence and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission.


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