Group, M&E Trainee

hace 5 días


Madrid Centro, Madrid, España Radisson Hotel Group, Madrid Office A tiempo completo
Job Summary

We are seeking a highly motivated and detail-oriented Group, M&E Trainee to join our team at Radisson Hotel Group, Madrid Office. As a Group, M&E Trainee, you will play a key role in supporting the strategic plans and objectives of the Cluster M&E Department.

Key Responsibilities
  1. Client and Guest Experience
  • Ensure all client enquiries are answered to the highest standards, meeting the agreed time frames and company standards.
  • Complete the enquiry process through to signed contract stage, utilizing RHG tools to maximize conversion and sales opportunities.
Collaboration and Communication
  • Collaborate with colleagues to deliver exceptional client and guest satisfaction, providing a positive and responsive approach to enquiries and problem resolution.
  • Establish and maintain effective working relationships with key stakeholders, promoting the company culture and values.
Meetings and Events Support
  • Support and deliver on the strategies and objectives of the meetings & events department, taking ownership for assigned areas of responsibility.
  • Develop and build own skills, knowledge, and experience within the meetings & events department, aligning with the company culture of growth, development, and performance.
Administrative and Compliance
  • Ensure adherence to all legislation, performing follow-up as required, and documenting activities for internal and external audit.
Requirements
  1. Enrollment in a school or university program.
  2. Eligibility to sign an internship agreement with a school or university.
  3. Fluency in German and English.

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