Senior Technical Consultant

hace 2 semanas

Madrid, Madrid, España Open Text Corporation A tiempo completo

About the Role

We are seeking a highly skilled Senior Technical Consultant to join our team at OpenText Corporation. As a key member of our IT Service Management team, you will play a crucial role in driving the delivery of advanced IT solutions that meet the evolving needs of our clients.

Your Impact

As a Senior Technical Consultant, you will be responsible for designing and implementing IT service management strategies that align with client business objectives. You will work closely with our clients to understand their IT service management needs and develop tailored solutions that meet their requirements.

Key Responsibilities

  • Design and implement IT service management strategies that align with client business objectives
  • Develop and deliver IT service management solutions that meet client requirements
  • Collaborate with cross-functional teams to ensure seamless integration and optimization of IT infrastructure
  • Provide technical expertise and guidance to clients on IT service management best practices
  • Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain cutting-edge

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred)
  • 3+ years of experience in IT service management or related fields, with expertise in ITIL frameworks and best practices
  • Programming languages: Java, Python, C++
  • Databases: SQL, Oracle, MongoDB, PostgreSQL
  • Tools: Docker, Kubernetes, Jenkins
  • Platforms: Windows, Linux, macOS
  • Product experience: Minimum 2 years in large-scale implementations of ITSM solutions, such as OpenText SMAX, ServiceNow ITSM, Atlassian Jira Service Management, and others
  • Certifications (Preferred): ITIL 4, COBIT 5, TOGAF 9, AWS Certified Solutions Architect
  • Soft skills: Excellent analytical and problem-solving skills, strong communication and interpersonal skills, leadership abilities to work independently and collaboratively
  • Language proficiency: Fluent in English (written and spoken); proficiency in German or French is advantageous

What We Offer

  • Cutting-edge technology and innovative solutions
  • Continuous learning and development opportunities to enhance your skills and advance your career
  • A flexible work environment, including remote work options, promoting work-life balance
  • A dynamic, collaborative, and innovative environment where your contributions are valued, and teamwork is key

About OpenText Corporation

OpenText Corporation is a global leader in Enterprise Information Management. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at the same time.

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