Experience Director

hace 1 semana


Madrid, Madrid, España An Epic Adventure A tiempo completo
Unleash Your Passion for Adventure

An Epic Adventure is seeking an experienced Experience Director to oversee the planning, execution, and success of our adventure trips.

About the Role

This part-time or full-time remote position offers the flexibility to work from anywhere in the world. As an Experience Director, you will be responsible for:

  • Planning and Organizing Trips: Research destinations, create itineraries, and coordinate logistics to deliver unique and unforgettable experiences.
  • Ensuring Traveler Safety: Monitor traveler well-being throughout the trip and take necessary actions to ensure a safe and enjoyable experience.
  • Managing Local Partnerships: Build and maintain relationships with local guides, vendors, and partners to deliver exceptional services.
  • Customer Communication: Provide timely and professional communication with customers before, during, and after their trip to ensure seamless experiences.
  • Issue Resolution: Act as the main point of contact for any issues or emergencies that may arise during the trip.
  • Budget Management: Monitor trip budgets and expenses to ensure profitability and cost-effectiveness.
  • New Experience Development: Continuously seek out new and unique experiences to add to our trip offerings.
  • Collaboration and Marketing: Work with marketing and sales teams to promote and sell trips to potential customers.
What We Offer

We offer a competitive salary and benefits package, including:

  • Average salary: $60,000 - $80,000 per year, depending on experience.
  • A flexible schedule to work from anywhere in the world.
  • A collaborative and supportive team environment.
Requirements

To succeed in this role, you should have:

  • Strong organizational and project management skills.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and remotely.
  • A passion for travel and a deep understanding of different cultures and destinations.
  • Proficiency in Microsoft Office and planning software.
  • Availability to work flexible hours, including weekends and holidays, as needed.
  • Must be 18 or over and authorized to work in the US, UK, or Australia.


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