Chief Client Growth Officer

hace 5 días


Madrid, Madrid, España Sagan A tiempo completo

Job Overview

Sagan is an exclusive membership community that bridges the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies.

We are seeking a Chief Client Growth Officer to drive business value by launching services with customers and continually identifying opportunities for improved usage or new applications of our services.

Responsibilities:

  • Account Health Management: Proactively assess and manage client accounts, addressing potential issues swiftly and strategically.
  • Client Relationship Building: Establish and nurture positive relationships with clients, ensuring they feel valued and supported throughout their journey with our services.
  • Performance Reporting: Present performance results to clients, highlighting achievements and areas for improvement.
  • Churn Mitigation: Identify and address churn concerns while strategically proposing long-term solutions.
  • Rewal Management: Collaborate with clients to secure contract renewals while positioning our services for their long-term success.
  • Timely Concern Addressing: Ensure that any concerns from clients are timely addressed, strengthening customer relationships.

Requirements:

  • Data-Driven Strategies: Collaborate with the Data Science team to identify and propose data-driven business strategies to clients, aiming for enhanced profitability.
  • Data Communication: Translate complex mathematical data into simpler terms for clients, aiding in informed decision-making and performance improvement discussions.
  • Amazon and AI Understanding: Leverage your understanding of Amazon services and AI technologies to address client concerns and drive strategic improvements.

Salary Range: up to 3000 USD

Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)

Note: This is an independent contractor position.



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