Dutch Speaking Customer Service Representative
hace 6 días
We are seeking a highly motivated and customer-focused Dutch Speaking Customer Advisor to join our team at Eco Plus Solutions AB in Madrid. As a key player in our customer support team, you will be responsible for delivering exceptional service to our Dutch-speaking clients, providing professional and prompt assistance through various channels, and resolving client issues in a timely manner.
Key Responsibilities- Client Interaction: Provide professional and prompt assistance to Dutch-speaking clients, addressing their inquiries and concerns effectively.
- Issue Resolution: Identify and resolve client issues in a timely manner, ensuring all concerns are addressed to the client's satisfaction.
- Product Expertise: Acquire and maintain in-depth knowledge of our financial products and services to deliver accurate and helpful support.
- Effective Communication: Maintain a courteous and professional tone in all client communications, building strong relationships and ensuring a high level of client satisfaction.
- Accurate Documentation: Record detailed information about client interactions, feedback, and resolutions in our customer management system for accurate follow-up and tracking.
- Feedback Contribution: Share insights and feedback with management on recurring client issues and potential improvements to enhance our service quality.
- Collaborative Teamwork: Work collaboratively with colleagues and other departments to provide a seamless client experience and exchange best practices.
- Compliance: Follow company policies and procedures, ensuring confidentiality and adherence to relevant regulations and standards.
- Language Skills: Fluency in Dutch (both written and spoken) is essential, with good proficiency in English for internal communication.
- Customer Service Experience: Previous experience in a customer service role is advantageous but not required. We are open to candidates with a strong willingness to learn and a customer-focused attitude.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex information in a clear and empathetic manner.
- Problem-Solving Abilities: Strong analytical skills and the ability to effectively resolve client issues through critical thinking and proactive problem-solving.
- Technical Proficiency: Comfortable with computers and various software applications; familiarity with customer management systems is a plus.
- Adaptability: Ability to manage multiple tasks and perform well in a fast-paced environment while maintaining high attention to detail.
- Team-Oriented: Collaborative spirit and the ability to work well with others to achieve team goals.
- Competitive Salary: A competitive salary package that aligns with your experience and qualifications.
- Comprehensive Benefits: Health and life insurance plans to support your well-being and security.
- Career Development: Opportunities for career advancement and professional growth within a leading financial organization.
- Training and Support: Access to extensive training programs to develop your skills and advance your career.
- Positive Work Environment: A supportive and inclusive workplace where your contributions are valued.
- Modern Office: A contemporary office located in the vibrant city of Madrid, equipped with all necessary amenities for a productive work environment.
- Team-Building Activities: Regular team-building events and social activities to foster a positive and cohesive work culture.
- Employee Benefits: Enjoy various perks, including discounts on financial services and products.
-
Dutch Speaking Customer Service Representative
hace 6 días
Madrid, Madrid, España Talingual A tiempo completoJob SummaryWe are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Talingual. As a Customer Advisor for an online banking project, you will be the first point of contact for clients from the Netherlands and Belgium region.Key ResponsibilitiesResolve customer problems and complaints in a timely and...
-
Dutch Speaking Customer Service Representative
hace 7 días
Madrid, Madrid, España Talingual A tiempo completoJob SummaryWe are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Talingual. As a Customer Advisor for an online banking project, you will be the first point of contact for clients from the Netherlands and Belgium region.Key ResponsibilitiesResolve customer problems and complaints in a timely and...
-
Dutch Speaking Customer Service Representative
hace 13 horas
Madrid Centro, Madrid, España Cross Border Talents A tiempo completoJob Summary: We are seeking a highly motivated and technically skilled Customer Service Representative to join our team at Cross Border Talents. As a Dutch Speaking Customer Service Representative, you will be the primary point of contact for customers needing technical support, particularly regarding car electrical chargers.About the Role: In this position,...
-
Madrid Centro, Madrid, España Cross Border Talents A tiempo completoJob Summary: We are seeking a highly motivated and technically skilled Customer Service Representative to join our team at Cross Border Talents. As a Dutch Speaking Customer Service Representative, you will be the primary point of contact for customers needing technical support, particularly regarding car electrical chargers.About the Role: In this position,...
-
Madrid Centro, Madrid, España Talingual A tiempo completoAbout the Role:We are seeking a highly skilled and fluent Dutch speaking Customer Service Advisor to join our client's online banking project in Madrid, Spain. As a key member of the team, you will be the first point of contact for clients from the Netherlands and Belgium region, providing exceptional customer service and support via phone, email, and online...
-
Dutch Speaking Customer Service Representative
hace 15 horas
Madrid Centro, Madrid, España Talingual A tiempo completoAbout the Role:We are seeking a highly skilled and fluent Dutch speaking Customer Service Advisor to join our client's online banking project in Madrid, Spain. As a key member of the team, you will be the first point of contact for clients from the Netherlands and Belgium region, providing exceptional customer service and support via phone, email, and online...
-
Customer Service Representative
hace 5 días
Madrid Centro, Madrid, España Webhelp Spain A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Barcelona. As a game-changer in our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Service: Provide timely and effective...
-
Customer Service Representative
hace 6 días
Madrid Centro, Madrid, España Webhelp Spain A tiempo completoAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in Barcelona. As a game-changer in our organization, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCustomer Service: Provide timely and effective...
-
Customer Service Representative
hace 1 día
Madrid Centro, Madrid, España Talingual A tiempo completoAbout the RoleWe are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Talingual. As a Customer Service Advisor, you will be the first point of contact for clients from the Netherlands and Belgium region, providing exceptional customer service and support via various communication channels.Key...
-
Customer Service Representative
hace 15 horas
Madrid Centro, Madrid, España Talingual A tiempo completoAbout the RoleWe are seeking a highly skilled and fluent Dutch speaking Customer Service Representative to join our team at Talingual. As a Customer Service Advisor, you will be the first point of contact for clients from the Netherlands and Belgium region, providing exceptional customer service and support via various communication channels.Key...
-
Customer Service Representative
hace 4 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more.Key Responsibilities:Provide customer service related to banking issues, account...
-
Customer Service Representative
hace 4 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more.Key Responsibilities:Provide customer service related to banking issues, account...
-
Customer Service Representative
hace 2 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more. Your expertise will also extend to back office management, including answering...
-
Customer Service Representative
hace 3 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a skilled Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and more. Your expertise will also extend to back office management, including answering...
-
Customer Service Representative
hace 4 días
Madrid, Madrid, España Sitel A tiempo completoAbout SitelSitel is a leading provider of customer experience solutions, offering a range of services to help businesses deliver exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
hace 4 días
Madrid, Madrid, España Sitel A tiempo completoAbout SitelSitel is a leading provider of customer experience solutions, offering a range of services to help businesses deliver exceptional customer experiences.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service...
-
Customer Service Representative
hace 2 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and other banking-related tasks. You will also be responsible for back office management,...
-
Customer Service Representative
hace 3 días
Madrid, Madrid, España Jl Talent Partners A tiempo completoWe're seeking a Customer Service Representative to join our team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service related to banking issues, account opening, access password locks, transfers, and other banking-related tasks. You will also be responsible for back office management,...
-
Madrid Centro, Madrid, España Talingual A tiempo completoJob SummaryTalingual is seeking a highly skilled and multilingual Customer Advisor to join our team in Madrid, Spain. As a Customer Advisor, you will be the first point of contact for clients from the Netherlands and Belgium, providing exceptional customer service and support via various communication channels.Key ResponsibilitiesResolve customer complaints...
-
Dutch Speaking Customer Service Representative
hace 11 horas
Madrid Centro, Madrid, España Talingual A tiempo completoJob SummaryTalingual is seeking a highly skilled and multilingual Customer Advisor to join our team in Madrid, Spain. As a Customer Advisor, you will be the first point of contact for clients from the Netherlands and Belgium, providing exceptional customer service and support via various communication channels.Key ResponsibilitiesResolve customer complaints...
