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Dutch Speaking Customer Service Representative
hace 2 meses
About the Role:
We are seeking a highly skilled and fluent Dutch speaking Customer Service Advisor to join our client's online banking project in Madrid, Spain. As a key member of the team, you will be the first point of contact for clients from the Netherlands and Belgium region, providing exceptional customer service and support via phone, email, and online chat.
Key Responsibilities:
- Resolve customer complaints and issues in a timely and professional manner
- Verify customer accounts and maintain accurate records of customer interactions and transactions
- Provide product information and support to customers
- Work collaboratively with the team to achieve sales and customer satisfaction targets
Requirements:
- Fluent Dutch and English language skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Flexibility to adapt to changing environments and new technologies
What We Offer:
- A competitive salary of €21,718 gross/year
- A permanently contract with 38.5 hours/week, Monday to Sunday (2 days off per week, and 2 weekends off per month)
- Annual vacations: 32 calendar days
- Career growth opportunities in a dynamic and supportive team environment
About Talingual:
Talingual is a leading international recruitment agency with extensive experience in placing candidates in new roles across Europe. We pride ourselves on providing personalized service, expert advice, and support to job seekers, helping them achieve their career goals.
