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Operations Coordinator

hace 2 meses

Madrid, Madrid, España Tiffany & Co. A tiempo completo

About the Role

The Operations Coordinator is a key member of the back of house team in a Tiffany & Co. store. This role requires strong communication and problem-solving skills to work effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability.

Key Responsibilities

  • Provide exceptional operational support to drive sales and service, partnering with the Client Advisor and management team.
  • Oversee order fulfillment, shipping, receiving, and replenishment, ensuring merchandise is delivered with the Tiffany Touch.
  • Monitor and reconcile merchandise inventory, using reports and systems to ensure accuracy and efficiency.
  • Support with service information, repairs, shipping, and inventory quickly and accurately.

Requirements

  • Previous experience in a similar role is required.
  • Fluent in Spanish and English.
  • Strong analytical skills needed to drive sales and profitability.
  • Proficient in Microsoft Word and Excel.
  • Ability to work retail store hours as necessary, including nights, weekends, and holidays.
  • Organized and detail-oriented with a focus on delivering exceptional results.
  • Flexibility to perform different tasks based on day-to-day business needs.

About Tiffany & Co.

Tiffany & Co. is a world-renowned luxury jeweler and specialty retailer. We are committed to delivering exceptional customer service and creating a unique shopping experience for our clients. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for excellence and a commitment to our values.