Principal CSS Apps DBA

hace 4 semanas

Madrid, Madrid, España Oracle A tiempo completo
Job Summary

As a member of the Support organization at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving non-technical customer inquiries and technical questions regarding the use of our Electronic Support Services.

Key Responsibilities
  • Perform standard DBA support tasks for multiple instances, servers, customers, and interfaces
  • Meet service level agreements for production support response and resolution
  • Experience with Oracle EBS Apps cloning, upgrades, implementation, and maintenance (versions 11i, 12c)
  • Manage EBS instances on the Oracle Cloud Infrastructure
  • Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity, and security
  • Ensure data backup, recovery policies, database security, and production support
  • Implement and test disaster recovery plan
  • Follow documentation, software development methodology, version control, and testing, and migration standards
  • Creation, update, and resolution of Oracle service requests (SRs)
  • Ability to manage time across multiple, simultaneous projects
Requirements
  • Analyze performance issues in the application, concurrent manager, and database tiers of E-Business Suite installations
  • Strong problem-solving skills and ability to work independently
  • Excellent communication and customer service skills
  • Ability to work effectively as a member of a team

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