Principal CSS Apps DBA

hace 2 días

Madrid, Madrid, España Mygwork A tiempo completo
Job Title: Principal CSS Apps DBA

This role is with Oracle, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Please do not contact the recruiter directly.

About the Role

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a CSS Apps DBA, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.

Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management.

Key Responsibilities
  • Perform standard DBA support tasks for multiple instances, multiple servers, multiple customers, and multiple interfaces
  • Meet service level agreements for production support response and resolution
  • Experience with Oracle EBS Apps cloning, upgrades, implementation, and maintenance (versions 11i, 12.1, 12.2)
  • Experience with Oracle EBS Apps installation, implementation (versions 11i, 12.1, 12.2)
  • Manage EBS instances on the Oracle Cloud Infrastructure
  • Utilize core database skills to maintain key processes like archiving, monitoring, replication, integrity, and security
  • Ensure Data backup, recovery policies, Database Security, and Production support
  • Implement and test disaster recovery plan
  • Follow documentation, software development methodology, version control, and testing, and migration standards
  • Creation, update, resolution of Oracle service requests (SRs)
  • Ability to manage time across multiple, simultaneous projects
  • Must demonstrate the ability to work effectively as a member of a team, as well as the maturity to work independently
Requirements
  • Analyze performance issues in the application, concurrent manager, and database tiers of E-Business Suite installations
  • Install, patch, upgrade, migrate, configure, tune, and maintain the Oracle E-business Suite 11i, 12 (single tier & multi-Tiers) and Oracle databases (all versions)
  • Strong hands-on technical knowledge of ORACLE RAC architecture, Backup & recovery, database cloning, Grid installation, and upgrade
  • Work on Data guard setups for both applications and databases
  • Fail-over capabilities testing of E-Business Suite and database
  • Strong experience in Parallel Concurrent Processing (PCP) Setups
  • Strong experience in Cluster setups for both applications and databases
  • Strong experience in DMZ setups to E-Business Suite
  • Integrating E-Business Suite with other environments such as (SOA, OSB, OBIEE, OTM, IPM...)
  • Experience in Advanced EBS Technologies, SSO, EBS Security, standard & Advanced Security (DB Vault, Data Masking, TDE...)
What We Offer
  • A competitive salary with exciting benefits
  • Flexible and remote working
  • Learning and development opportunities to advance your career
  • An Employee Assistance Program to support your mental health
  • Employee resource groups that champion our diverse communities
  • Core benefits such as medical, life insurance
  • An inclusive culture that celebrates what makes you unique

Oracle is a technology leader that's changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world.

True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before.

It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes.

We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

We put our people first with flexible medical, life insurance, and retirement options.

We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process.

If you require accessibility assistance or accommodation for a disability at any point, let us know by calling, option one.

Oracle is an Equal Employment Opportunity Employer*.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans' status, or any other characteristic protected by law.

Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

  • Principal CSS Apps DBA

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Principal CSS Apps DBAThis role is with Oracle, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.About the JobAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...

  • Principal CSS Apps DBA

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Principal CSS Apps DBAThis role is with Oracle, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.About the JobAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer...

  • Principal CSS Apps DBA

    hace 4 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job SummaryAs a member of the Support organization at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving non-technical customer inquiries and technical questions regarding the use of our Electronic Support Services.Key ResponsibilitiesPerform standard DBA support tasks...

  • Principal CSS Apps DBA

    hace 4 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job SummaryAs a member of the Support organization at Oracle, you will play a critical role in delivering post-sales support and solutions to our customer base. Your focus will be on resolving non-technical customer inquiries and technical questions regarding the use of our Electronic Support Services.Key ResponsibilitiesPerform standard DBA support tasks...

  • Senior Oracle EBS Apps DBA

    hace 1 semana

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Customer Success Services (CSS) team, you will play a critical role in delivering exceptional support and solutions to our global customer base. Your expertise as a Principal CSS Apps DBA will be instrumental in resolving complex technical issues, providing expert advice, and collaborating with...

  • Senior Oracle EBS Apps DBA

    hace 1 semana

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Customer Success Services (CSS) team, you will play a critical role in delivering exceptional support and solutions to our global customer base. Your expertise as a Principal CSS Apps DBA will be instrumental in resolving complex technical issues, providing expert advice, and collaborating with...

  • Senior Oracle EBS Apps DBA

    hace 1 día

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Customer Success Services (CSS) team, you will play a critical role in delivering exceptional post-sales support and solutions to our global customer base. Your expertise will be instrumental in resolving complex technical issues, troubleshooting, and providing expert advice to internal Oracle...

  • Senior Oracle EBS Apps DBA

    hace 1 día

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Customer Success Services (CSS) team, you will play a critical role in delivering exceptional post-sales support and solutions to our global customer base. Your expertise will be instrumental in resolving complex technical issues, troubleshooting, and providing expert advice to internal Oracle...

  • Senior Oracle EBS Apps DBA

    hace 2 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our global customer base. Your primary focus will be on resolving complex technical issues related to Oracle E-Business Suite (EBS) and database management, ensuring seamless customer...

  • Senior Oracle EBS Apps DBA

    hace 2 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job Title: Principal CSS Apps DBAAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our global customer base. Your primary focus will be on resolving complex technical issues related to Oracle E-Business Suite (EBS) and database management, ensuring seamless customer...

  • Senior Oracle EBS Apps DBA

    hace 4 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Oracle EBS Apps DBA to join our Customer Success Services (CSS) team. As a key member of our technical team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesPerform standard DBA support tasks for...

  • Senior Oracle EBS Apps DBA

    hace 4 semanas

    Madrid, Madrid, España Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Oracle EBS Apps DBA to join our Customer Success Services (CSS) team. As a key member of our technical team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesPerform standard DBA support tasks for...

  • DBA SQLServer Especialista

    hace 4 semanas

    Madrid, Madrid, España Sg Tech A tiempo completo

    Acerca de la PuestoSomos Sg Tech, una empresa líder en el sector tecnológico, especializada en soluciones de software y servicios de consultoría. Buscamos a un(a) DBA SQLServer con experiencia para unirse a nuestro equipo.Responsabilidades PrincipalesComo DBA SQLServer en Sg Tech, serás responsable de:Gestionar y mantener eficientemente las bases de...

  • DBA SQLServer Especialista

    hace 4 semanas

    Madrid, Madrid, España Sg Tech A tiempo completo

    Acerca de la PuestoSomos Sg Tech, una empresa líder en el sector tecnológico, especializada en soluciones de software y servicios de consultoría. Buscamos a un(a) DBA SQLServer con experiencia para unirse a nuestro equipo.Responsabilidades PrincipalesComo DBA SQLServer en Sg Tech, serás responsable de:Gestionar y mantener eficientemente las bases de...

  • Siebel Senior Manager Oracle CSS

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Senior Manager - Oracle CSS DeliveryAre you a seasoned IT professional with a passion for technology and customer-centric approach? Do you have a background in team management, services, and service delivery, with expertise in Oracle Siebel and Apps&SaaS knowledge? We're looking for an experienced leader to join our Customer Success Services (CSS)...

  • Siebel Senior Manager Oracle CSS

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Job Title: Senior Manager - Oracle CSS DeliveryAre you a seasoned IT professional with a passion for technology and customer-centric approach? Do you have a background in team management, services, and service delivery, with expertise in Oracle Siebel and Apps&SaaS knowledge? We're looking for an experienced leader to join our Customer Success Services (CSS)...

  • Senior Oracle CSS Manager

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Senior Oracle CSS ManagerOracle is seeking an experienced Senior Manager to lead our Customer Success Services (CSS) team in Europe. As a key member of our Global CSS leadership team, you will be responsible for leading a team of technical subject matter experts who provide guidance and support to customers on the operation of Siebel and other Oracle...

  • Senior Oracle CSS Manager

    hace 2 días

    Madrid, Madrid, España Mygwork A tiempo completo

    Senior Oracle CSS ManagerOracle is seeking an experienced Senior Manager to lead our Customer Success Services (CSS) team in Europe. As a key member of our Global CSS leadership team, you will be responsible for leading a team of technical subject matter experts who provide guidance and support to customers on the operation of Siebel and other Oracle...

  • DBA SQL Server

    hace 2 días

    Madrid, Madrid, España Logicalis Spain A tiempo completo

    En Logicalis Spain, estamos buscando un/a DBA SQL Server para un proyecto interesante con uno de nuestros partners principales.Requisitos del puesto:Entre 2 y 5 años de experiencia en plataformas.Responsable de administrar plataformas, resolución de incidencias, preventivos y evolutivos.Realización de guardias e intervenciones.Modalidad...

  • DBA SQL Server

    hace 2 días

    Madrid, Madrid, España Logicalis Spain A tiempo completo

    En Logicalis Spain, estamos buscando un/a DBA SQL Server para un proyecto interesante con uno de nuestros partners principales.Requisitos del puesto:Entre 2 y 5 años de experiencia en plataformas.Responsable de administrar plataformas, resolución de incidencias, preventivos y evolutivos.Realización de guardias e intervenciones.Modalidad...