Dental Industry Success Specialist
hace 6 días
At Envista Holdings, we're committed to delivering exceptional results for our partners. As a Dental Industry Success Specialist, you'll play a vital role in ensuring seamless collaboration between our organization and the Dental Support Organisation (DSO).
Purpose: The primary goal of this position is to oversee the planning, coordination, and execution of initiatives to meet the demands of the DSO. This will involve working closely with stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organizations.
Key Responsibilities:
- Collaborate with DSO stakeholders and internal teams to develop strategic plans that align with the objectives and priorities of both organizations.
- Understand and prioritize the demands of the DSO, ensuring that resources are allocated effectively to meet their needs while maximizing efficiency and profitability.
- Coordinate with cross-functional teams to ensure that they are adequately briefed on DSO requirements, providing guidance and support as needed to ensure alignment and understanding.
- Oversee the workflow between our organization and the DSO, identifying opportunities for improvement and implementing solutions to optimize processes and enhance collaboration.
- Monitor the progress of initiatives and projects related to the DSO partnership, identifying potential risks and barriers and implementing strategies to overcome them.
- Serve as the primary point of contact for the DSO commercial team and address any issues or concerns in a timely and effective manner.
- Help establish metrics and KPIs to track the performance of the DSO partnership, regularly assessing progress and identifying areas for improvement.
Requirements:
- Critical Knowledge and Qualifications: University Degree
- Critical Skills/Technical Know-How: Experience leading complex projects with commercial impact, ability to lead projects in a highly effective and independent manner, mobilizing teams to deliver on customer priorities & commercial impact, strong experience implementing processes, fluent in English and Spanish.
- Critical Experience: 5+ years of experience in account management, 3+ years of experience in customer success, experience working in the Dental industry is a MUST.
Estimated Salary: $90,000 - $120,000 per year, depending on experience and qualifications.
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