Technical Training Specialist

hace 1 mes


Barcelona, Barcelona, España Veeva Systems A tiempo completo

At Veeva Systems, we're committed to delivering cutting-edge cloud software solutions for the Life Sciences industry.

The Role: As a Technical Training Specialist, you'll be responsible for training and educating thousands of Veeva customers, partners, and employees worldwide. You'll deliver comprehensive training programs, leveraging your expertise in technical enterprise software and adult learning principles to elevate learners' skills and confidence.

Veeva's Industry-Leading Solution

  • We provide advanced cloud software solutions for the Life Sciences industry.
  • Our training and certification programs are designed to grow and validate knowledge.

Your Key Responsibilities

  • You will design and deliver engaging learning experiences in a primarily virtual environment with potential on-site travel.
  • You will maintain, develop, and strengthen your training delivery expertise and technical product knowledge.
  • You will collaborate with subject matter experts, key stakeholders, and the curriculum development team to further develop and refine the training program.
  • You will participate in initiatives supporting Veeva's business goals and strive to improve learner experience overall.
  • You will demonstrate a strong self-accountable attitude and initiative in identifying enhancements to the training delivery approach and content.
  • You will work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies.
  • You will provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter.

Requirements

  • 3+ years of experience in coaching and delivering technical enterprise software training to customers.
  • Effective presentation skills in various formal settings.
  • A solid understanding and application of adult learning principles and training evaluation.
  • Excellent verbal, reading, and writing ability in English.
  • An eye for quality and a committed focus on customer success, employee success, speed, and doing the right thing.
  • Travel to deliver on-site training upon request (up to 20%), with possible international travel.

Nice to Have

  • Experience with relational databases.
  • Life sciences experience or experience with products and/or processes related to Life Sciences.
  • Experience in implementing technical cloud-based solutions.

Veeva is an equal opportunity employer, committed to fostering a culture of inclusion and growing a diverse workforce. We value people for their unique qualities and contributions.



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