IT Field Support Manager Europe

hace 1 día

Zaragoza, Zaragoza, España American President Lines A tiempo completo
IT Field Support Manager Europe

CEVA Logistics is seeking a highly skilled IT Field Support Manager to join our team in Madrid, Spain. As a key member of our IT department, you will be responsible for managing and providing insights on strategic initiatives/projects or customer engagement from a technical or expertise perspective.

Key Responsibilities:

  • Manage and provide insights on strategic initiatives/projects or customer engagement from a technical or expertise perspective
  • Monitor, participate, test, collaborate, facilitate, optimize, develop, implement, evaluate, plan, and identify strategies
  • Provide insight on related functions and functional policies
  • Ensure that sub-department goals are being met with the highest possible quality
  • Work closely with key business people as well as internal and external suppliers to ensure appropriate and standard solutions are developed and delivered
  • Manage the team and individual contributors, driving the capabilities of the IT team and ensuring proper allocation of resources
  • Apply IT methods, professional knowledge, and CEVA standards and practices to complex tasks and situations
  • Coordinate work performed through internal customers/business partners by defining project requirements, performing feasibility and needs/impact assessments
  • Optimise and implement different business applications/modules for different IT Clusters or multiple sites
  • Work with Senior leaders to establish goals and operating plans for the department and operate within budget parameters

Requirements:

  • Education to degree level or equivalent experience
  • Minimum of a few years experience in networking/network design
  • ITIL qualification is a plus
  • In-depth knowledge of IT processes, client requirements, architecture, solutions, and applications
  • Project management experience and technical skills and know-how of project management and resource management

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