Language Trainer and Client Liaison

hace 2 semanas


Madrid, Madrid, España buscojobs España A tiempo completo

goFLUENT is revolutionizing the language learning industry worldwide by empowering companies to create a global digital training strategy for their employees. Our platform combines cutting-edge AI technology, an extensive content library, and human interaction to accelerate language learning.

We are a mission-driven SaaS company that believes in providing equal opportunities for employees worldwide, regardless of their native language. As part of a global organization with over 1,000 employees, we foster a dynamic and international work environment.

About the Role

You will have the opportunity to work closely with learners from diverse backgrounds, responding to their needs, and ensuring a continuous follow-up on their training progress. Your role as a Learning Consultant/Advisor will require active problem-solving and guidance on language, goFLUENT services, or issues.

In this position, you will collaborate with the Sales/Customer Success Management Team to keep them updated on client progress and provide support when needed.

We are seeking a highly skilled Language Trainer and Client Liaison with excellent customer service skills who can actively resolve doubts and provide guidance on the language, our services, or any issues that may arise.

Your Key Responsibilities

  • Manage relationships with clients/learners taking goFLUENT lessons/training.
  • Assist learners who need help through calls or emails as per documented processes and/or supervisor's guidance.
  • Resolve customer complaints.
  • Call clients to follow up on their training progress.
  • Conduct demo calls.
  • Support Account Managers/Sales as deemed necessary by the LC Manager.
  • Achieve KPIs discussed with the LC Manager.

Required Skills and Qualifications

  • Degree in Language Studies, Translator/Interpreter, or related field.
  • Native Spanish speaker with excellent level of English.
  • Excellent oral communication and customer service skills over the phone.
  • Methodical and organized approach with strong relational skills.
  • Proficiency in MS Office and Google tools.

About Our Madrid Office

Our team values collaboration, diversity, and teamwork, creating a welcoming atmosphere that makes you feel like part of a family. Enjoy stunning views of the city skyline from our office building in Madrid. We have multiple meeting rooms and a kitchen where you can take breaks with colleagues.



  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Job Title: Trainer With SwedishLocation: Riga, LatviaJob Type: Full-timeAbout the Role:We are seeking a skilled Trainer with expertise in Swedish language training to join our team at Wibit Consulting & Services (Wibitcs). The ideal candidate will be responsible for delivering high-quality pre-process and process training to new hires, ensuring they are...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services (Wibitcs) is a leading multinational technology BPO business seeking an experienced Trainer to join our team in Riga, Latvia.The successful candidate will be responsible for delivering high-quality pre-process and process training to new hires, ensuring they are well-prepared for their roles. This position focuses on upskilling...


  • Madrid, Madrid, España Foreo France A tiempo completo

    Join Foreo France as a Brand Manager and Retail Trainer in our beautiful city of Madrid, Spain. We are seeking an experienced professional to drive sales growth, train retail staff, and manage customer events.About the RoleWe offer a competitive salary of €45,000 - €60,000 per year, depending on experience, as well as opportunities for career advancement...


  • Madrid, Madrid, España Alignerr A tiempo completo

    About the Role">This is an exciting opportunity to leverage your expertise in Spanish language and AI skills. As an AI Trainer, you will play a pivotal role in training AI models, ensuring the accuracy and relevance of Spanish content generated by AI.">Your Day-to-Day Tasks:">">Evaluate AI-generated writing based on rubrics assessing factuality,...


  • Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    We're seeking a skilled Cross-Cultural Trainer to join our Egypt team at Wibit Consulting & Services (Wibitcs). The ideal candidate will have in-depth knowledge of Italian culture, customs, and language to develop effective training programs.Key Responsibilities:Design and deliver customized training sessions to enhance communication skills and...


  • Madrid, Madrid, España AbbVie A tiempo completo

    Job Title: Government Affairs LiaisonOverviewA Government Affairs Liaison will work with AbbVie to continually deepen understanding of the healthcare environment, anticipating trends, identifying opportunities, and eventual challenges.This role will proactively identify opportunities for AbbVie and create a favorable environment to achieve AbbVie business...


  • Madrid, Madrid, España Boston Scientific Gruppe A tiempo completo

    Sales and Clinical Liaison OpportunityWe are seeking a highly motivated Sales and Clinical Liaison for ComplexPCI to join our team based in the Madrid area.The successful candidate will be responsible for developing and implementing sales and marketing strategies to drive business growth, as well as providing clinical support and training to medical...

  • Pharmaceutical Liaison

    hace 4 semanas


    Madrid, Madrid, España EVERSANA Company A tiempo completo

    Job DescriptionWe are seeking a highly skilled Pharmaceutical Liaison to join our team at EVERSANA Company. As a Pharmaceutical Liaison, you will be responsible for building strong relationships with healthcare providers, patients, and industry clients.About the RoleYou will work as part of our integrated commercial services team, delivering industry-leading...


  • Madrid, Madrid, España Cronoshare A tiempo completo

    Estamos buscando un personal trainer motivado y experimentado para unir nuestro equipo en Cronoshare. En este rol, serás responsable de diseñar y llevar a cabo planes de entrenamiento personalizados para ayudar a nuestros clientes a lograr sus objetivos de fitness.La principal responsabilidad del personal trainer será crear programas de entrenamiento...


  • Madrid, Madrid, España Next15 A tiempo completo

    Job Title: Strategic Account LiaisonAt Next15, we have a simple philosophy: nobody has a monopoly on the best ideas. Our lateral structure encourages innovation and smart thinking from every employee, regardless of age, role, or ability.As a Strategic Account Liaison, you will be responsible for delivering the full gamut of ABM programmes and managing...


  • Madrid, Madrid, España Cronoshare A tiempo completo

    Buscamos un Personal Trainer experimentado en Cronoshare para liderar nuestros programas de fitness y ayudar a nuestros clientes a alcanzar sus objetivos de tonificación.Descripción del PuestoComo Personal Trainer, serás responsable de diseñar y implementar planes de entrenamiento personalizados para cada cliente, teniendo en cuenta sus necesidades y...


  • Madrid, Madrid, España Skillsoft A tiempo completo

    At Skillsoft, we believe in empowering individuals to reach their full potential through transformative learning experiences. We are a dynamic organization that is passionate about making work matter.As a Trainer and Learning Experience Expert within our team, you will play a crucial role in delivering high-quality education that meets the vendor's...

  • Customer Service Liaison

    hace 4 semanas


    Madrid, Madrid, España Nutreco A tiempo completo

    Job Description:The Customer Service Liaison is responsible for handling advisory and commercial customer requests, both reactively and proactively, in line with relevant guidelines. This role ensures adequate and reliable customer administration to contribute to customer satisfaction and realization of commercial targets.Key Responsibilities include...


  • Madrid, Madrid, España Ascendis Pharma A tiempo completo

    Ascendis Pharma: A Pioneer in Biopharmaceutical InnovationAt Ascendis Pharma, we are committed to developing new, potentially best-in-class therapies that address unmet medical needs. Our mission is guided by our core values—patients, science, and passion.We are seeking a highly skilled Medical Scientific Liaison to join our team. As a Medical Scientific...

  • Breastfeeding Expert

    hace 2 días


    Madrid, Madrid, España Fidelity Partners A tiempo completo

    Job SummaryWe are seeking a highly skilled Breastfeeding Expert - Trainer and Educator to join our team at Fidelity Partners. The successful candidate will be responsible for delivering comprehensive training sessions on advanced lactation management and related topics.About the RoleThis is a remote position located in Austin, Texas, and we offer a...


  • Madrid, Madrid, España Straumann Group A tiempo completo

    Job Summary: As an Orthodontic Industry Liaison, you will play a pivotal role in shaping ClearCorrect's presence within the global orthodontic and dental industries. This position demands a deep understanding of industry trends, coupled with exceptional relationship-building skills to foster partnerships with influential clinicians, academics, and experts.

  • Customer Service Liaison

    hace 4 semanas


    Madrid, Madrid, España Esade A tiempo completo

    Customer Service LiaisonYou will join our tight-knit team as a Customer Service Liaison at our busy High Roads office in Carnforth. In this fixed-term role, you will be the primary point of contact for customers, building and maintaining positive relationships through effective communication and problem resolution. Your interpersonal skills, problem-solving...


  • Madrid, Madrid, España Innovative Trials Ltd A tiempo completo

    About Us: Innovative Trials Ltd is a global leader in patient recruitment and retention for clinical trials. We're committed to making a difference by supporting patients through their clinical trial journey, ensuring they receive the care, guidance, and assistance they need.We are currently seeking a passionate and skilled Clinical Research Liaison to join...


  • Madrid, Madrid, España Rgh-Global Limited A tiempo completo

    Company Overview: Rgh-Global Limited is a leading player in the global ophthalmic market, dedicated to developing novel therapies for glaucoma, corneal disorders, and retinal diseases. Our mission is to advance the standard of care and enrich the lives of patients worldwide.Salary: The estimated annual salary for this role is $120,000 - $180,000, depending...


  • Madrid, Madrid, España Brambles A tiempo completo

    Job Overview Brambles is a leading provider of supply chain solutions, and we are seeking an experienced European Key Accounts Administration Specialist & Business Liaison to join our team. This role will be responsible for providing back-office support to the EKA central team and the wider EKA community for the management of our most strategic customers...