Clinical Research Liaison

hace 2 días


Madrid, Madrid, España Innovative Trials Ltd A tiempo completo

About Us: Innovative Trials Ltd is a global leader in patient recruitment and retention for clinical trials. We're committed to making a difference by supporting patients through their clinical trial journey, ensuring they receive the care, guidance, and assistance they need.
We are currently seeking a passionate and skilled Clinical Research Liaison to join our team. This role is ideal for independent individuals with a strong background in clinical research who are enthusiastic about patient care and supporting clinical trial processes.

Job Purpose: As a Clinical Research Liaison (CRL), you will play a critical role in supporting patients participating in clinical trials. This includes:
• Providing empathetic and informed support to patients and caregivers through live inbound and outbound communication.
• Guiding participants through prescreening processes to determine initial eligibility.
• Acting as a liaison between patients, clinical sites, and other stakeholders to ensure a seamless and supportive clinical trial experience.

Key Responsibilities:
• Engage with patients and caregivers to build trust and address any barriers or concerns they face during the trial process.
• Manage inbound and outbound communications via phone, email, and web chat while maintaining professionalism and urgency.
• Conduct prescreening calls to determine study eligibility and liaise with study sites for follow-up.
• Navigate helpdesk systems to track and resolve patient queries efficiently.
• Provide timely reporting on patient queries, prescreening outcomes, and site follow-ups.
• Support sites by improving communication and promoting effective use of recruitment and retention tools.
• Build and maintain strong relationships with clinical research associates (CRAs) and other vendors.
• Ensure compliance with regulatory requirements, including HIPAA, GCP, GDPR, and country-specific data privacy laws.

Estimated Salary: $65,000 - $90,000 per annum, depending on location and experience.

What We Can Provide:
• Comprehensive onboarding and training tailored to assigned studies.
• Flexible working hours with opportunities to accept assignments based on your availability and needs of the study.
• Reimbursement for travel expenses in line with company policy.
The opportunity to make a significant impact on clinical trial experiences while working on a flexible, contract basis.



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