Front Desk Representative
hace 3 semanas
We are seeking a dedicated and detail-oriented Front Desk Representative to join our team at Sir Hotels. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests during the night shift.
About UsSir Hotels is a hospitality company that prides itself on delivering unforgettable experiences to our guests. Our hotels are located in prime destinations across Europe, offering luxurious accommodations and top-notch amenities.
Job SummaryThe ideal candidate for this role will have excellent communication skills, both written and verbal, and be able to multitask with ease. You will be responsible for handling guest check-ins and check-outs, resolving any issues that may arise, and ensuring a seamless experience for our guests.
Main Responsibilities:- Make timely and accurate room assignments and handle guest requests.
- Provide exceptional customer service and respond to guest inquiries in a professional manner.
- Resolve any issues or complaints that may arise during the night shift.
- Maintain a clean and organized front desk area.
- Previous experience in a hotel front office environment.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Familiarity with hotel operations and procedures.
We offer a competitive salary and benefits package, including:
- $2500 gross per month.
- A range of discounts on hotel stays and other perks.
In return for your hard work and dedication, we offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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