Business Solutions Expert

hace 3 semanas


Barcelona, Barcelona, España Holded A tiempo completo
Job Description:

As a Business Solutions Expert at Holded, you will play a key role in our Customer Success team. Our mission is to empower entrepreneurs and small businesses by providing intuitive software that simplifies daily administrative tasks.

About the Role:
You will be responsible for resolving user questions and educating them on resolutions promptly and professionally. You will also collect feedback from users and communicate it to the Product Education department or the Product owners. Additionally, you will investigate, report, and track user bugs, keeping them informed and prioritizing them alongside the Tech team.

Key Responsibilities:
• Resolve user questions and provide educational support
• Collect and communicate user feedback to the relevant departments
• Investigate and track user bugs, collaborating with the Tech team
• Ensure high-quality service provision for end-users

Requirements:
To succeed in this role, you will need:
• Previous experience in providing support to ERP/SaaS users
• Strong technology background and manual testing skills
• Excellent consulting and customer relationship skills, as well as customer service orientation
• Ability to analyze complex issues, make technical decisions, and communicate solutions proactively
• Excellent verbal and written communication skills, with the ability to articulate concepts effectively to businesses at all levels

What We Offer:
In return for your expertise and dedication, we offer:
• A permanent contract with flexible work arrangements
• 26 paid vacation days per year
• Free catered lunch at the office
• English/Spanish classes for personal development
• Referral program with incentives
• Continuous training and professional growth opportunities
• Fully equipped kitchen with snacks, drinks, and fresh fruit
• Top-notch work equipment and innovative workspace
• Discounts on gym membership and other benefits

At Holded, we prioritize equality, inclusivity, and employee well-being. We welcome applications from diverse candidates who share our passion for innovation and customer satisfaction.
  • Business Solutions Expert

    hace 4 semanas


    Barcelona, Barcelona, España Base Life Science AS A tiempo completo

    **Company Overview**At BASE life science, we drive innovation in the life sciences industry by combining consulting expertise and data-driven solutions. Founded in 2007, our business and technology consulting enterprise works exclusively with clients across the globe. With a deep understanding of the life sciences industry, we empower our customers to...


  • Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo

    About the Role:We are looking for a talented Senior Business Solutions Expert to join our GTS-Audit team. As a Senior Business Solutions Expert, you will be responsible for driving audit data support requests, understanding requirements, planning, scoping, executing, and providing data solutions to our business customers.The ideal candidate will have...


  • Barcelona, Barcelona, España Nestlé Sa A tiempo completo

    We are seeking an experienced Global IT Business Solutions Expert to join our Nestle Sa team in Barcelona. This is a permanent, full-time position that offers a hybrid/remote work arrangement and requires fluent business English.**Position Overview:**The ideal candidate will establish and maintain connections between IS/IT and business stakeholders, ensuring...


  • Barcelona, Barcelona, España Mitiga Solutions A tiempo completo

    Company OverviewMitiga Solutions is a cutting-edge company that employs science and technology to mitigate climate-driven risks. With its roots in the Barcelona Supercomputing Center, Mitiga addresses multifaceted threats posed by climate volatility.About the RoleWe are seeking an experienced Senior Key Account Manager to drive business growth by cultivating...

  • Cloud Solutions Expert

    hace 2 semanas


    Barcelona, Barcelona, España P17 Solutions A tiempo completo

    We are offering an exciting opportunity for a Flemish-speaking Customer Lifecycle Manager to join our team at P17 Solutions. As a Cloud Solutions Expert, you will play a crucial role in developing and executing strategies to engage customers from initial contact to retention and renewal initiatives.About the CompanyP17 Solutions is a global provider that...


  • Barcelona, Barcelona, España Bd A tiempo completo

    **About Us**Bd, a leading medical technology company, is committed to advancing the world of health. Our Purpose drives us to innovate and find transformative solutions that turn dreams into possibilities.As a Digital Transformation Business Solutions Expert, you will play a key role in shaping our digital future.**Job Summary**We are seeking an experienced...


  • Barcelona, Barcelona, España Mitiga Solutions A tiempo completo

    Job SummaryWe are seeking a highly skilled Strategic Climate Risk Solutions Expert to join our team at Mitiga Solutions.


  • Barcelona, Barcelona, España Veeva Systems A tiempo completo

    About Veeva Systems Veeva Systems is a mission-driven organization and industry cloud pioneer, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. We're not just any public company – we made...

  • Digital Solutions Expert

    hace 3 semanas


    Barcelona, Barcelona, España SAP SE A tiempo completo

    Digital Solutions Expert Wanted for Swiss MarketWe are seeking an experienced digital solutions expert to join our team in Switzerland. As a digital solutions expert, you will be responsible for developing and implementing digital solutions that meet the evolving needs of our customers.You will work closely with our sales team to understand customer...


  • Barcelona, Barcelona, España Oracle Contractors A tiempo completo

    **Job Overview**We are seeking a highly skilled Oracle R12 P2P Functional Consultant to join our team. As a consultant, you will be responsible for implementing and configuring Oracle's procurement solutions, ensuring seamless integration with existing systems.Key Responsibilities:Design and implement Oracle purchasing and iProcurement configurationsAnalyze...


  • Barcelona, Barcelona, España Brown-Forman A tiempo completo

    OverviewBrown-Forman is a global premium spirits company that brings people together through its products and culture.Job Title: Salesforce Business Solutions ExpertSalary:€85,000 - €95,000 per annum (depending on experience)About the RoleWe are seeking an experienced Salesforce Business Solutions Expert to join our European Commercial IT team. As part...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    About eDreams ODIGEOeDreams ODIGEO is a tech company revolutionizing the travel booking experience through consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program. With 20 million customers, 44 markets, 5 brands, and 5.4M members in Prime, we are one of the largest e-commerce businesses in...


  • Barcelona, Barcelona, España Management Solutions, S.L A tiempo completo

    **About the Role:**We are seeking a highly skilled Business Development Expert to join our team in Barcelona, Spain. As a key member of our organization, you will be responsible for working on high-profile consulting projects with leading companies across various sectors.**Salary and Benefits:**The estimated annual salary for this role is approximately...


  • Barcelona, Barcelona, España Webfleet Solutions B.V. A tiempo completo

    Our team is looking for a skilled Customer Support Solutions Expert to join our dynamic team in Barcelona. This full-time role offers the opportunity to work with a passion for technology and provide exceptional support to our customers.As a Customer Support Specialist at Webfleet Solutions B.V., you will be part of a 8-member team dedicated to serving the...

  • Cloud Solutions Expert

    hace 3 semanas


    Barcelona, Barcelona, España Cataloxy A tiempo completo

    Experience a game-changing career at Cataloxy, a global technology and services leader powering the brands of the future. We're looking for a Cloud Solutions Expert to join our team in Malaga, Spain.Company OverviewCataloxy helps well-known brands improve their businesses with technology and integrated solutions in over 70 countries. As a Cloud Solutions...


  • Barcelona, Barcelona, España Schneider Electric A tiempo completo

    Job OverviewSchneider Electric is a global leader in energy management and automation. We are seeking an ERP Front Office Europe Business Analyst to play a pivotal role as the liaison between our business side and support teams, ensuring seamless coordination and delivery of IT solutions.


  • Barcelona, Barcelona, España Eco Plus Solutions AB A tiempo completo

    Eco Plus Solutions AB is seeking a talented Eco Plus Solutions AB Marketing Expert to join our team in Barcelona. This role offers the opportunity to work with innovative Google products and drive business growth through effective digital marketing strategies.The successful candidate will have a strong passion for digital marketing, particularly with Google...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Overview">Avanade is seeking a skilled Digital Transformation Solutions Expert to join our team. This role will involve designing, developing, and implementing innovative solutions using Microsoft 365 Copilot and Copilot Studio to meet business needs.">About the Role">">We are looking for an individual with a minimum of 10 years of experience in...


  • Barcelona, Barcelona, España Sap Se A tiempo completo

    Job Description:We are seeking a Cloud Integration Solutions Expert to lead our cloud integration efforts. As a key member of our team, you will drive the adoption of SAP Business AI topics, particularly in the integration area.About the Role:In this position, you will act as a technical subject matter expert, providing product expertise, guidance, and...


  • Barcelona, Barcelona, España Mitiga Solutions A tiempo completo

    Job DescriptionAbout Us: Mitiga Solutions is a cutting-edge climate risk mitigation company that utilizes advanced science and technology to protect enterprises, societies, and governments from climate-driven perils.Salary: The estimated annual salary for this role is $120,000 - $180,000, commensurate with experience and qualifications.Job Overview:We are...