Senior Manager
hace 1 semana
Senior Manager Airports Automation
This role is responsible for managing the delivery of a portfolio of projects that aim to enhance the customer experience and operational efficiency of airports operated by IAG airlines. The successful candidate will be critical in driving the implementation of innovative solutions that leverage emerging technologies such as biometrics, self-service, robotics, machine vision, and artificial intelligence, as well as projects that improve processes resulting in benefits to airlines within the group.
Key Responsibilities:
- Execute the program strategy, roadmap, and governance framework for airport automation alongside airlines within the group.
- Laser-focused on identifying benefits within projects and measuring impact.
- Establish and maintain effective relationships with internal and external stakeholders, including airport authorities, technology vendors, and regulators.
- Lead sharing of insights and best practices amongst airlines within the group.
- Identify opportunities that enable CASK savings within the Hub and Non-hub airports, whether automation or process-related.
- Lead and motivate a team of project managers, business analysts, technical experts, and change managers.
- Work closely with regional commercial and operational teams both within IAG and within the Airlines to ensure benefits are realized from automation or process improvement projects.
- Lead innovation funnel from idea through discovery, trial, pilot, implementation, and then scaling.
- Monitor and report on the program progress, performance, quality, and outcomes.
- Own, develop, finalize category plan, business plan, financial plan, and automation program.
- Ensure compliance with IAG's policies, procedures, standards, and values.
- Identify and implement continuous improvement opportunities and best practices for airport automation.
- Management of stakeholder relationships with suppliers, airports, ground handlers, and all operating companies, ensuring appropriately robust challenge while delivering the operating companies' business plans.
- Develop effective working relations with key interfaces across the Group and operating companies, including line, finance, legal, and other stakeholders.
Requirements:
- Experience in program or project management, preferably in the aviation, transportation, or technology sectors.
- A proven track record of delivering complex, large-scale, and innovative solutions that meet customer needs and business objectives.
- Knowledge of airport operations, processes, and systems, as well as emerging technologies and trends in airport automation.
- Excellent communication, presentation, negotiation, and influencing skills, with the ability to communicate effectively with senior executives, technical experts, and non-technical audiences.
- Proven leadership, teamwork, problem-solving, and decision-making skills, with the ability to inspire, motivate, and empower others.
- Strong reputation as someone who can execute change (a credible and proven track-record).
- A resilient personality that is willing to take educated risks for the benefit of the group but understands that failing fast and learning is key.
- Has a can-do attitude and is able to manage conflicting priorities amongst stakeholders.
- Highly developed interpersonal, advocacy, and communication skills to be able to work effectively with individuals and a range of stakeholders.
- Strong influencing and negotiation skills, consistently working two levels above in organizational terms.
- Experience of commercial and financial procedures to ensure delivery and generation of benefits.
- Capability to build strong relationships and engage with and influence stakeholders of all levels (verbally and written).
- Ability to prioritize, maintain clear focus, and provide direction in constant ambiguity and change, using knowledge, judgment, resilience, and courage to resolve conflicting priorities.
- Able to strike balance between short-term improvement and long-term value generation, highly ambitious, and delivering results quickly.
- Strong people management with the ability to inspire, lead, build, and deliver through high-performance teams.
- Excellent written and spoken English. Spanish beneficial.
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